I called and placed a takeout order. The girl on the phone was extremely nice and helpful. I ordered a grilled chicken sandwich, a pork tenderloin sandwich, and fettuccine shrimp Alfredo. I asked to substitute the fries for onion rings and the girl on the phone said that would be no problem.
I went about 20 minutes later to pick up the food. A man told me to go down to the bar to grab the pick up order, so I did. I stand at the bar for about 2 minutes before the bartender asked if he could help me (he acted like I was an idiot for standing there). He rings up the check and I look at it, I was charged for 2 sandwiches with fries and the fettuccine Alfredo, I was also charged for 2 orders of onion rings.
I explained to the bartender that I just wanted to substitute the fries for onion rings, that I didn't want both. He explained, that yes, that is what is in the bag. I said, why was I charged for the fries and 2 superate orders of onion rings? He said that is how they do it and they can't change anything about it.
So I was charged for 2 sandwiches with fries (not given the fries) charged for 2 orders of onion rings and charged for fettuccine Alfredo. As I was leaving the guy (assuming the owner) who pointed me towards the bar asked if everything was okay. I explained to him the situation and how sometimes it's a $2-3 upcharge to switch to onion rings, but I've never seen it cost $12+ to substitute fries for onion rings. He just rensured what the bartender said, that is how we do it, fries automatically come with the sandwiches and there's nothing we can do about it.
All this hassle for some mediocre food. You'll probably want to get the fries instead of the onion rings, fries are a lot harder to mess up. The chicken tasted rubbery just like the frozen bagged chicken breast from Walmart and Kroger. The pork tenderloin was thin, small (about the size and thickness of a McDonald's burger patty) and extremely overcooked, my grandma couldn't even chew it. The shrimp Alfredo wasn't bad at all, reminded me of olive garden quality (nothing special, but not bad). The "garlic bread" is 2, 1/2 inch thick slices of bread drenched in olive oil, sprinkled with onion power, garlic powder, and Italian seasoning. The "garlic bread" was the best tasting thing out of the entire order.
We spent $52.91 and all that got eaten was a few onion rings and the shrimp Alfredo. The pork tenderloin wasn't edible and I was too afraid to eat the rubbery chicken, I didn't want to get sick.
I would not eat at Barefoot Burger again, even if it was free. I highly don't...
Read moreDISHONESTY not food ENSURES WE WONT BE BACK AND WON'T RECOMMEND!
I understand gas hikes and inflation suck all around, and some restaurants are adding $.50 or so to cover the costs of their existing, printed menu. However when you have a Special on the board that you hand wrote that day as $10.99 and you bill for $13.99, something is wrong. Real, real wrong! I was overcharged a total of $7.50 on the bill and when I gave the waitress/management the chance to correct the bill, I was left with a smart remark instead.
The Special - The Poutine Burger was supposed to be covered in gravy, cheese curds, and American cheese with a side of fries for $10.99. She came out and said they were out of mashed potatoes, had the broccoli, and asked if fries would be okay. I laughed, pointed at the board and said, fries are what we ordered so yes! We got beef patty with gravy, fries and broccoli.
We asked for a little extra gravy so we could dip the fries. It came out later in a small ketchup/dressing size cup.
Sign at the door says wait to be seated. The waitress calls out to seat yourself wherever. Most of all tables were dirty. Service was a bit slow, but the fact that the food seemed to be made to order excused the wait. But hey they had all that time to consider cleaning tables or refilling drinks. All around the food was good. I was ready to come back with family and friends. UNTIL....
Billed $13.99 for $10.99 Chef's special and didn't get it as described. Billed $12.99 for $11.99 Fettuccini (portion seemed small compared elsewhere.) Billed $8.50 for $7.99 Barnyard Chicken. Billed $3.00 for small side of gravy as a "small queso appetizer" Drinks were the only thing that weren't upcharged at $2.00 each.
The waitress returned saying her manager said nothing could be done. Then she added, "Don't blame me! I just push buttons." That last comment she made certainly pushed some buttons.
Well don't blame me for the shortage on your tip. Discuss with your manager the extra upcharges. Sad. It definitely ensures I won't come back nor recommend it to anyone. Theft of customers is not cool! I'll be sure to...
Read moreI ordered two beef burgers and sat at the bar with my wife. I was impressed with the open-air kitchen and the fact that the burgers were seared in a cast iron skillet—a great touch!
However, while watching the food being prepared, I saw the woman making our burgers accidentally drop the top buns on the floor. I could clearly see and hear them hit the ground. Trying to avoid embarrassing her, I quickly looked away. To my surprise, she picked up the buns, glanced to see if I was watching, and when she saw me looking away, she put the buns on the plate as if nothing had happened. I couldn’t believe it. I spoke up and asked her to replace the buns, which she did, visibly embarrassed and apologizing.
The burgers turned out great, with a nice smoky flavor that paired perfectly with a cold pint. When I asked for the bill, the guy at the register apologized for the "almost" dropping incident. Although I wasn’t planning to bring it up, I felt compelled to correct him—I had actually seen the buns fully hit the ground. The waitress also chimed in, claiming she "almost" dropped the buns. I didn’t argue since I wasn’t looking for any compensation, just wanted to make sure they understood what really happened.
The guy apologized again and insisted it was an "almost" incident, though he did comp half of our meal, which was appreciated but unnecessary. Despite how delicious the burgers, fries, and beer were, the experience left me feeling uneasy. It makes me wonder what would have happened if I hadn’t noticed, so consider this a caution for...
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