Save A Lot — Local services in Cross City

I am very disappointed with the management in the Cross City store. My daughter was given an opportunity to work at this store and at first everything was great but things started changing and the manager Kim started showing favoritism towards other employees. My daughter was left working many nights by herself while other employees were allowed to leave early. My daughter had spoken to the manager Christian about coming to work late since she was going with me to take my others son back to their dad's house...well manager Kim took it upon herself to tell her not to bother going in to work she had found a replacement for her. My daughter was always on time and doing more than expected and the customers loved her. But her final day was Black Friday 11/29/2024 when she clocked in early as usual and began sweeping the store for Kim to tell her to clock out in a very harsh tone in front of my employees and customers. My daughter called me crying because she is tired of the mistreatment. I went back and confronted Kim but she acted like she did nothing wrong. The day before Thanksgiving my daughter worked and the new employee hired failed to properly close the doors which allowed customers to enter after store hours and surprise my daughter and the manager when they were cleaning up the store. She made mention of this to Kim which she said the doors were closed fine when she arrived in the morning. Exactly if my daughter would not corrected this problem the store definitely would have had plenty of theft overnight. Now my daughter no longer works there but hears from ex employees as well as current employees how Kim continues to talk bad about my daughter and belittle her name when she no longer works there. This is a small town where everyone knows everyone. I for sure will not be spending my money or time at this save...

I shop at Save-A-Lot a lot and have always been happy but sadly today I'm very disappointed and please forgive me if you feel I'm out of place place with this. Today when I was in there the two women working there were in a big conversation and as she was ringing up my groceries I set one 12 pack of soda on the counter and told her I had two. She was so busy in her conversation she did not acknowledge me. When I told her a second time she snapped at me and told me she got it. I told her I had a case of water again she was so busy in her conversation she did not acknowledge me so I didn't say anything a second time cuz I didn't want to get snapped at again. Shortly after the other lady come walking by and acted like I was trying to steal the water and ask her if she got the water. Forgive me but I feel as a customer when you're ringing up my groceries and collecting my money you should at least pay attention and acknowledge me. It's just very disappointing to be treated like as a customer I mean absolutely nothing to you all. I totally understand people having conversations but when you're doing customer service you got to at least be willing to pay halfway attention to the customer. If you all don't feel customer service is important maybe I should shop...

Always liked shopping at Save a Lots until lately. It seems here lately their always changing the products in the store from one place to another. And now when I went in there the other day they had a big mess. Moving products all over the place. Can't hardly find anything and it's getting to where they are changing brands and don't carry near the stuff they usest to. What's up with that? Also they moved all the cleaning stuff like soap, laundry soap, bleach and other cleaning items right next to the frozen isle. How messed up is that. This is the worst I've ever seen this store. It's getting to where I don't even care to shop there anymore. It would be easier to just go next door to Walmart and shop. The prices might be a few cents more but at least I can find the items I'm looking for without looking all over the store or having to find a manager to ask because the employees don't know where things have been moved to and that's only because they are constantly...