Had a great experience here! I was recommended by a friend after I was gifted an old ring from my Aunt. Jennifer helped my now-fiance and I out every step of the way and we are both very pleased with the result!
The center stone was originally a marquis cut, so we were able to get that removed since I prefer the princess cut. Jennifer then found a few princess cut diamonds that we were able to examine and ultimately choose the best one for the setting (and the price point). She kept in contact with us and was very knowledgeable - we went in not knowing too much about buying diamonds but she was able to simply explain the process and all the details. Our entire experience was wonderful, and we felt like we were getting personalized service that other "box" jewelry stores probably wouldn't provide.
Another nice gesture is that they provide a percentage off my fiance's ring if I buy through them as well! We will be returning soon. Thank you to Nelson's and specifically Jennifer! She made something that could possibly have been stressful into an...
Read moreLove Love Love Sue Nelson! She has done absolutely everything for me! I found this place after needing a watch engraved on the back for my boss. No ONE would do this engraving until I found Sue. She did the engraving for like $10, and it looked awesome. I then went back to her to update my wedding rings for a push present. I can't even explain everything she did for me. She absolutely went above and beyond, helping me design it! We combined my wedding and engagement ring together, and it turned out AMAZING! I'm so sad Sue is retiring, but I definitely will still use this jewelry store for all my...
Read moreJustin and the team at Nelson's Jewelry in Crystal Lake are phenomenal! I went to Nelson’s for my wife’s engagement ring and both our wedding bands. Justin was there to help me and genuinely cared about finding the perfect rings for our engagement and wedding. He was honest throughout the whole process and delivered a truly amazing quality diamond and stunning bands. Finding rings can definitely be stressful and it can be hard to find the perfect one, but Justin made it so easy and I was able to put all my trust in Nelson’s. I would highly recommend using Nelson’s for engagement rings and...
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