Eddies Liquidation Center — Local services in Cudahy

I recently found a 6 piece Thomasville sectional set reflected as brand new on Marketplace from this store. Upon going to the store to pay n schedule the delivery 2 of the pieces were not with the set. I shld have left the store right then n there. However, I was told that the new shipments were coming in the following day. This was far from the truth. (Dishonesty) The furniture I got delivered was NOT the new furniture I paid for as described on the Marketplace post. 4 of the pieces were from the floor model in the store, 2 of the pieces are not even pieces to the set, and multiple pieces have stains. Initially, there was an attempt to find resolution with the store coming to pick up all the furniture on the same day of delivery n me being refunded my money. That all changed today when I refused to pay a 10% restocking fee or accept a $200 refund n keep the furniture. I was yelled at for calling him dishonest, hung up on 4x, n blocked from FB messanger. The owner of this store is very rude n unprofessional when confronted about his actions. I have no choice, but to dispute the $1300 charges for this purchase when I wasn't provided what I expected n paid for per his FB Marketplace post. Lost my faith in people doing the right thing in this world so Buyer Beware with this store...

4/27/25: It's ashame the owner of this store wld continue to be so dishonest n not even have the facts correct on the sale of this furniture. Again, shop informed and at yr own risk at this store. He posts furniture on FB Marketplace as new n delivers sets that don't even go together n stained. He's a shady person n shld not b...

Eddie and the staff are so helpful and very fair. I just moved to the area a year ago and have bought quite a few items from them. A few rugs, some furniture, dehumidifiers, a coffee maker, a slow cooker, a ninja blender, etc etc. They make their return policy very clear and it’s very fair considering it’s a liquidation center. Usually places like that or final sale no exceptions, but Eddie wants to make sure that everything is fair and everyone’s getting a good deal. One of the dehumidifiers I bought from him worked but didn’t work with a hose attached so wasn’t pumping out., And they Exchanged it for another one without any issues. They were very apologetic, Even though it’s not their fault. Liquidation centers get deliveries by the truckload and can’t guarantee the condition of anything. But they do their best to be very fair and genuinely care about their customers and their relationship with the community.

I brought a friend in recently, and the friend was almost turned away because there was news in the background in Arabic, and Eddie is obviously of Arab descent. I asked a few questions about what they were saying and he was so kind and respectful, and even told me that Muslims believe in Jesus. It was lovely learning a little bit about their culture and we had a wonderful exchange of faith philosophy and history. I will always check Eddie’s first if I need a household items. They have my complete confidence. And the deals are 50% off or more! Can’t beat the...

Purchased a Keirig coffee maker for $40 that didn't work. Was told by "Eddie" there was a week warranty. Brought it back within a week. "Eddie" gave me another one. That one also didn't work. "Eddie" said at the end of week he would get more in. That went on for over a month. Every time I went in there I was polite and patient. Even purchased a suitcase. After almost six weeks without getting another coffee maker I asked if I could just get my money back. I was told I had to pick something else from the store as he would only give me store credit. "Eddie" was irritated and angry because I frustrated him coming in every week for six weeks. Even though I was told he would have more at the end of the week. I was always patient and polite. He said he was only the manager. He angrily pulled the money out of his pocket and told me to go elsewhere for the stove and refrigerator I will be looking to purchase. Terrible service! So disrespectful! And don't back their broken products! Will not waste my time or money here again! "Eddie " replied back to this review. He is not only a bed business man but a liar too. Only the manager??? The business is in his name. He didn't have to tell me to go elsewhere because I will not purchase anything from his business again and everyone I know will...