I shopped here for the first time today as I was on my way to Home Depot - I wanted to scope out prices at a competitor. I was specifically looking for four furniture painting related products and ended up buying three on my list before I got to Home Depot for two reasons- because the prices were cheaper, and it seemed like great bang for my buck in terms of quality. It's not the biggest store, but they had exactly what I needed.
Special shout out to Cindy, who checked me out. Not only was her face Beat Before 9am (her makeup was beautiful and skilfully applied for those who don't know what that means), in less than a three minute interaction, she let me know about a lifetime warranty on one of the products which I didn't know about, she greeted every customer with a "welcome" without missing a beat and she managed to handle a request from a coworker in seconds. She signed me up for the loyalty membership because I was so impressed with the offering and the individual customer service as a first time customer that I'll definitely be back and I want...
Read moreThis might be the "coolest" building for a Harbor Freight in the Los Angeles area. I really liked that they kept the old ice rink signs and styling and I wish other big box stores would follow this location's lead.
It's pretty well located between the two alternative Harbor Freights (N Hollywood and Torrance). It also features one of the best parking lots around the 405/Culver/Palms/West LA area: it's massive!
Harbor Freight is Harbor Freight. You kinda go there knowing what you want: budget-friendly tools and supplies. The quality is good enough for occasional use items and expendables with good retail pricing. They do have some gems around (their 20-ton floor press and wheel chocks have served me well).
Of course, they didn't have what I wanted in stock, so I went to the Downey location, but the staff was helpful in checking the stock of the other stores. The store was clean and organized. It was an overall friendly,...
Read moreif you're a toolie, pack a lunch. they have everything and little kits of things like a solar set up for an apt dweller that says "2 hrs of sun=1 hr hairdryer, 2 hrs tv". that kind of thing. so like if u want to start welding for example, there'll be a set up at a very good price. the staff seems to know their stuff- there could be more advice staff - I'll bet that would increase sales. hey - the day I went, there was a football field of open parking spaces, friendly staff not overly freaked by covid did a big hello! at the door. I'm taking one point off from the top rating only because -i know they dont have to have this as it's just a retail place but - I wanted more experts hanging around to chat up the inventory/answer application questions. like maybe get retirees from around Culver with the expertise to form a pool so theres maybe 3 at a time present. pay them under the mesa or something edgy. this place...
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