Paris Nails Spa — Local services in Cypress

I have been doing my nails in Texas for many years and never seen anything like this. We just moved to this area in Tomball and the closest nail shop is this Paris nail on Mueschke road. Went in for a manicure and they were busy but told me to have a seat which I sat for almost two hours. Owner sent one of the employees to start doing my nails, she made me take a seat and she put me in acetone for one and half hours while she went and started on another customer. At this time, I was very upset but kept my calm and asked when, my nails will be done and the owner came change the acetone because the current one was dirty. At this time, I was expecting her as the owner to apologize, seat and start doing my nails. Guys, this never happened but instead, went to put another lady in acetone and when done, she came back to me. I waited for her to be done cleaning my nails, paid for removal and told her my nails will not be done. Very bad business practices by this nail shop because acetone cannot be place on one’s body for that long. She never apologized and being a Cosmetologist myself, she failed the role and guidelines of our board which could cause her fine or close. This is really very disappointing for anyone to treat a client like that knowing that acetone is a dangerous substance if, left on the body for a long time. This is a no go zone for anyone who wants to spend their...

I have been going to Paris Nails since the beginning of 2024. I originally stopped in on a whim to get a pedicure after leaving my girlfriend‘s house one afternoon. The nail salon is not close to my house nor my office but every two weeks I make a trip out to get my nails done. I do this because Mia and Hanna are awesome! The other ladies are as well, but I have only had those two actually doing my nails. This is the first nail salon I’ve felt completely comfortable at every single time I walk in the door. These ladies always greet me by name and are just so sweet and make an effort to do the best they can every single time. I will continue to go out of my way to use them because of this. Good customer service is hard to come by these days, but these ladies make sure they do it every single day.

The salon is small and they have a small team of technicians, but sometimes that’s so much better than sitting in one of those large places with 50 to 100 chairs, which is just so impersonal.

I definitely recommend Paris Nails to anybody looking for a nail salon or anybody who just really enjoys good customer service.

Thank you ladies for...

I will never be returning to this place. First off my nails were $80 for a basic set with a design only on my ring fingers. The tips are crooked and wavy and there was a $20 up charge for gel (not shellac) and she did not use gel she simply used a clear coat. That’s not even the worst part. My friend and I both walked in at the same time and were told they had time for us both. I was seen very quickly but my friend however, waited through out my whole service and was not seen. She stepped outside while waiting and I was told to let her know they were ready for her and to have her come back in and when she came back in she was then told she has to wait for her to do another women’s nails after already waiting an hour. There should have been communication that one of us could be seen right then and the other will have to wait two hours. The whole thing was ridiculous and it was just a really bad experience. We won’t be coming back and I do not...