Elmer's Jewelry — Local services in Dallas

Not sure what happened to Elmer, but we won't be going back. We loved that he was in the neighborhood, very reasonable, and seemed to be a decent guy. But today he overcharged me by 3x without any warning or real excuse.

We've been going to him for years for everything. We've had at least half a dozen rings sized there, watch bands and batteries, jewely repair, stones replaced, etc. 3 years ago, he charged $45 to resize a ring. Several times since, $45. One month ago, he charged $45. Today when I picked up another ring he disappeared to the back with my credit card and when he came back he had charged $135 to size a gold ring down 1/2 size!

When I asked why he had already charged so much to my card, his first excuse was "they charge way more in North Dallas." When I mentioned it was $45 a month ago, he said he'd raised his prices to $75 because the price of gold went up. When I pointed out that he was DOWN sizing the ring and wouldn't have added any gold AND that $135 was still nearly double $75, he muttered something about "well, the stones on the side could have fallen off" whatever that means.

The crazy thing is that he resized this exact ring about 2 years ago for $45.

It's sad, he was a nice guy. But I can't go back to a place that just triples its prices after the fact without even a "sorry." And $135 to down size a ring 1/2 size seems a little ridiculous. If he had said that in the first place, we definitely would have gone somewhere else. Oh well, rob me once, shame on you. But we won't be giving him a...

I had an expensive white gold engagement ring from a previous marriage, I wasn't wanting much for it, really more like a "give me what you want for it" kind of deal. But no, they took good care of me, the gave the appropriate (more than expected) rate for the amount of gold and diamonds on my ring. Anyone else could have just gave me whatever. I appreciate your honesty Mr. Elmer, your staff is highly professional and completely honest. You just don't see business like theirs, it's very rare. Plus your jewelry is great quality! (love my new earrings!) Definitely will be coming back, definitely will be recommending you to all my...

Elmer's is relatively new to me, used him only 4 times all for watch battery or new leather bands. My 4th and final time he put on a new band that broke the next day. I took it back and he yelled at me, that I was putting it on wrong. He did give me a new band for free but very unwilling to do so. Then he said that it is very difficult to repair broken watch bands. In my opinion he should not repair it, but send it back to where he got it and get his money back. I felt like it might have been repaired once already before me. Poor quality....