I've had a bad experience so far. My glasses were not the correct prescription, scheduled another appt. to correct. Could not make the 2nd appt. due to storms called the office and spoke to a younger receptionist she rescheduled me to come in 2 weeks later. I show up to my new appt. that was rescheduled and Nancy is polishing her nails at the window and said I was not scheduled. They do not have call logs or notes and can not email appointments. I moved work appointments because I was scheduled on this day only to be told to come back on a different day. The front office staff is not organized and causing their clients unnecessary trips back and forth to their office. Seems...
Read moreOmg!!! This is the best place ever! Tyler made her comfortable. He worked extremely well with her, and I can tell he loves children. Dr K. came in after, and she was so sweet and soft spoken. She made the exam like a game for my daughter. I was so moved because they were a perfect staff. From the front desk to the doctor! James O. was extremely kind as well!! I didn’t know my daughter’s vision was that bad. I highly recommend this place and I will now come here for myself. America’s Best was a horrible experience for her and Eyes Over DFW took that fear...
Read moreI decided to try Dr. Jacobs based on the reviews I had seen and I'm glad I did! He was VERY thorough and took his time with me. The tech that did my pre-tests and the front office clerk were VERY nice and made me feel welcomed. They explained everything they were doing and even though my exam turned out to be a little more than a regular eye exam, Dr. Jacobs was wonderful and took the extra steps and tests to make sure there was nothing we needed to worry about. He also weighed in when I was picking out frames. Will...
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