AutoZone Auto Parts — Local services in Dalworthington Gardens

I came in this morning to the location for the first time because I normally go to the Grand Prairie location. I came in because my back brake lights wasn’t working and I thought I needed fuses. From the moment I came in the store I was impressed by the customer service I received. I truly have to highlight Brian who went above and beyond to help me. It went from assisting me with my fuses to discovering it was the actual bulbs on my car. He walked me through transactions with a smile on his face the entire time and opened the door for me each time we had to go back and forth. Customer service and chivalry is hard to find these days so I want to let this young man not only did he save the day but he was truly appreciated!!! Thank you again Brian and please keep up the excellent work!!! Auto Zone because of him this location is now the one I will gladly give my...

The service I experienced today from Daniel and Ethan was above and beyond quality customer service. I came today with a headlight issue (not working) and a fluid needing to be refilled, and they truly took care of me and my auto needs. I have been here on occasions, and I have been satisfied with good customer service each time. However, today topped any previous experience I have had. Hassle free and timely, and personable, and though I was not their only customer at the time needing assistance. At the end of a work day (and in the middle of the week too) it’s good to know that if you need to stop by the AutoZone location on Pioneer Parkway off Bowen Rd in Arlington, TX, that Daniel or Ethan will take care of your auto needs, leaving you satisfied. Thank you both again, signed a...

Evan C is the GOAT!!! Went in after visiting the location on Arbrook and Cooper after the guy literally tried to do nothing! Instead told me I’d need to take my car up to Kia to replace a daytime running light.

Got to the Pioneer location and out pops Evan! Not only did he point out I was given the wrong bulbs and overcharged, he refunded me and provided the correct bulbs needed. Though it was quite hot outside Evan went the extra mile, replaced and installed the bulb with no problem. Not only saved me money and the hassle of taking it to the dealership, but provided excellent customer service. Thank you again Evan for your help and dedication to customers. Auto Zone you have a gem as an employee...