Arlington Gold & Silver — Local services in Pantego

I wish there was a way I could give this people a -10. These people are a huge ripoff!! (1) I bought a 10 carat gold chain and a 10 carat pendant which has over 10 diamonds on it all for a value of $600; the chain kept cutting back to back for about 7 times which I kept going to them to repair at $35 per instance; and then finally I came to them to sell it back and get something else - these people bought my gold chain at $60 and claimed it’s not worth more than that.. then they wanted to buy my pendent that had 10 diamonds for $17… OMG! Then I wanted to actually confirm in addition that they are actually thieves, I came back with a huge earring stub (1 of a pair) of about 3inches length and wide and of 18 carat gold and filled with over 80 diamonds all round bought from them at $3800 less than a year, for them to check and give me a quote, these people told me it’s worth $200… and I laughed hard at the magnitude of wickedness and illegality surrounding this business… please stay away from them whether buying or selling. Go somewhere else or buy whenever you travel to UAE. They also wanted to buy my 24 carat gold ring with diamonds all over that I bought in Dubai for $80k for selling price of $400.. last year and I told them never instead I will melt it into a new wedding ring that I wanted to buy from them. STAY AWAY FOR YOUR OWN GOOD. NOTE: IF THERE IS ANYTHING THAT DOES NOT DEPRECIATE IN VALUE ITS PRECIOUS STONES..GOLD & DIAMONDS ESPECIALLY! IT ALWAYS...

I have had the privilege of being a loyal customer of this establishment for nearly two decades, and throughout that time, I have experienced nothing but exceptional service, consistency, and care. From the very first visit, I was welcomed as though I were part of the family, and that feeling of familiarity and respect has never faded. Yassy and her husband, Victor, lead with integrity, warmth, and genuine kindness, creating an environment where every customer feels valued and appreciated. They remember your name, listen attentively to your needs, and always go the extra mile to ensure you leave completely satisfied.

What sets them apart is their ability to combine professionalism with a personal touch. Their pricing is always fair, and their flexible layaway options make fine jewelry accessible without compromise. Whether you are seeking a custom piece designed with precision and artistry, a repair handled with meticulous care, or a thorough cleaning to restore brilliance, their team delivers every time—promptly, courteously, and with evident expertise.

Over the years, I have come to trust them wholeheartedly, knowing that if they don’t have exactly what I’m looking for, they will find it. A truly remarkable business I highly recommend. This place should always be your go to! Thank you all for everything that you do! Much...

Update Now giving 5 stars for my amazing earrings and Yazmeen’s (sp?) dedication to finding me diamonds she knew I would love. Also everyone was so nice during this process. Sometimes people are tired or just have a bad day and I get that. Overall an awesome jewelry store with awesome employees!!!

I would give them 5 stars because I’ve made several purchases that I’m quite happy with. Aside from the fact that I don’t always feel like I’m getting the “deal” they mention. However the white lady (didn’t catch her name) whose mom also works there needs to work on her customer service. In the middle of helping my son and I she starts talking to her mom loudly and rudely about where something should be put in a safe. I’ve always felt valued as a customer and this encounter did not leave me with that feeling. My son commented on her rudeness when we left and he’s 19. Fingers crossed this was a one time thing and I can keep giving them...