Skinsational Advanced Skin care — Local services in Danbury

It was the worst experience I ever had attempting to make an appointment. The owner was rude and unprofessional. I called on a Friday to make an appointment and was told she was between clients and would return the call later that day only to receive a random text on Saturday night asking my name and then another on Sunday asking if I could come in on days I could not.

When she did not reply, I texted with ten days of availability only for her to offer 11:30 and 12:30 appointments on a Friday. I explained that I am an educator and cannot miss work for a facial. She did offer two Saturdays that I could not attend.

Then she called with an attitude and repeated the dates we discussed via text. I stated, I am aware of our texts, do you have any other times? She was nasty, rude, and unprofessional.

I have received many services and never had this experience attempting to book an appointment. I would NEVER recommend her services.

UPDATE: Unbelievable, and this woman had the nerve to text me stating that I flipped my story. Again, unprofessional.

It is not even the fact that you were booked up, you missed the big picture. It was your unprofessionalism. I am a customer who was attempting to make an appointment with a very unprofessional business owner who instead of saying I do not have any appointments available for the next two weeks to fit your schedule, I can offer other appointments, without the attitude.

I can read. You called me to reread our texts. How about finding a solution? That is what a smart business owner does and not argue with their customers. No worries, I don't want your services anymore and would not want you to touch me.

Additionally, please learn to count. In your texts you said I waited three months to book my appointment: Jan is not three months from the end of November.

Good luck with your business as you continue to display your lack of grace and lack of...

It was a happy day when I discovered Sensational Advanced Skin Care. Rose is a true professional with a long history of providing skin care. Her knowledge and expertise extend far beyond a traditional facial ( although her facials are amazing!) I highly recommend Rose.

This is a follow-up to my earlier review. I have now had the opportunity to experience Rose's cryofacial(s). I had previously read about cryo treatments and was intrigued. That said, I had no idea it could achieve such satisfying results. I have now had four or five cryofacials on my face and neck and am very impressed with the results. Several friends have asked what I have done to make my face look so good. I highly suggest you give yourself a treat and try...

At first I was a nervous wreck, not knowing what the procedure was. Rose explained it to me and getting it done was the best thing for me. I would highly recommend this place to everyone. Rose is knowledgable, fair and personable. You dont find many like this anymore. Rose made it very easy for me to get the grasp of it,now I can't wait to go every week. This is the place you wanna go...