GIBLEES — Local services in Danvers

I cannot thank the incredible team over at Giblees Tuxedo by Sarno enough. Specifically, I'd like to shout out Mike from the Danvers location on Andover St - from the moment I walked into the shop to the moment I dropped off my groomsmen's rental tuxes, Mike took care of me.

For context, I was a walk-in when I met Mike, having just come from a terrible experience searching for my wedding tux at a nearby location (let's call them Wen's Marehouse...). With my head hanging low, Mike picked up the energy and efficiency in getting me into the perfect tuxedo. Not only that, but he was able to walk me through picking out the rental tuxes for my groomsmen. I purchased my tux, so I definitely appreciated Mike's expertise and attention to detail when I was browsing all the great options.

Mike then made himself available for any questions and troubleshooting, as my wife and I wrangled a bunch of disorganized twenty-somethings to get fitted and pick up their tuxes in the proper locations around the Northeast. But the kicker is... every single one of them handled it with ease, thanks to the clear instructions and impeccable organization on Mike's end. All my guys needed to do was just show up, pay, and say "Thank you!" Truly couldn't have been easier on them.

On the day-of, if any of them needed alterations, they just walked in and Mike and the team took care of it on-the-spot. My wedding venue was nearby, but I believe you can do this at any Sarno location. Every person in our wedding party looked and felt like a million bucks. I've never felt more confident in my appearance, and I'm so happy with my purchase (and with my new married life!!).

I know that this review is almost entirely about Mike, but every other person in that store was friendly, professional, knowledgeable, and warm. It's just a good vibe every time you walk into the store. Thank you to the team, and I can't wait to send all my buddies here for...

After some disappointing stops at the chain men's stores/tuxedo rental places, we decided to stop by Giblee's. We met Todd, and actually had a normal person-to person experience discussing what would look good not only on me, but with the style of our wedding as envisioned by my wife. We had an issue or two well in advance of the wedding with sizing, but once everything was measured and ordered it was a smooth process, all the way down to fine tuning our cuff-link and shoe selections.

For a price consistent with the chains we visited, we got great style and knowledgeable service from people who truly specialize in this type of business, and I felt comfortable throughout the process which was very important for someone who doesn't dress up on a regular basis. Honestly, the thought of renting a tuxedo nauseated me, but with the newer styles we found I was put at ease. The fact that this is not a chain lend's itself to a superior customer experience as the staff have a personal stake in the business's success. Tailors on staff also offered peace of mind if something needed to be altered at the last minute.

I have not had purchase experience with their retail offerings, but they have quite the selection of items you won't find in your average...

So after months of begging, pleading and finally demanding that my husband buy some new clothes which he truly needed he finally capitulated. I brought him to Giblees with the hope that maybe he would find something, anything that he liked as he didn't even know what he wanted. We were so very fortunate to have been approached by the Saleperson Extradaire Mia Swinton. She single handledly took on a task that could have been at best a misery ridden and excruciatingly painful few hours of foraging aimlessly through a landscape of clothes and turned it into a fun, productive and truly enjoyable event! Her knowledge of the designers, the composition and construction of the clothing, her ability to know exactly what would not only look good on my husband but appeal to his sensibility was nothing less than mesmerizing. We honestly can't thank her enough for all her time, patience, energy and incredible sense of humor. We will be back as my husband is already talking about a few more things he would like to purchase. FYI we spent 5 figures today at the store...