The lint trap is falling apart and the handle has come off twice already. Upon delivering they didn’t bring the vent hose and wanted me to wait to get one until they delivered my couch. After my phone call with the store manager to confirm I had it and it was set up (which I heard them turn it on and yes I should’ve micromanaged watched them), as the delivery guys were walking out the door they told me btw we forgot to make sure we had this with us. They brought one back reluctantly that day but it was incredibly short so I had to go out and buy one myself. Which has been multiple weeks with zero clue when I will get it. I’m paying way too much for this dryer in the poor condition it is in and the communication from the store about my order is terrible. Really starting to regret this transaction and will probably have to just cancel my couch order since it’s...
Read moreOk so i rode here with my nephew to pick up his new mattress & bed frame, right? It was surreal: we walked up to the counter, talked to the employee, he showed us the "showroom model" then told us about a cheaper option- were we interested? When we said yes, he locked the front door, took us out through the back warehouse area, out the back door, across the parking lot to an old metal shipping container where he had to remove several padlocks to show us this bed! I kept making jokes about buying plutonium from the Russian mafia fronting as a rent-to-own store...he kept not laughing at them. But it was a good deal- a deal we couldn't refuse maybe- so we took it...but it FEELS like we bought it illegally from the black market. (P.S.: we left it in the truck under a tarp- we're gonna sneak it in through the back after dark...just to...
Read moreOver the top amazing place. Over the top amazing staff. I want to give special credit to the staff members that go above and beyond to make you happy, and get you what you want. Dustin- is A+ and definitely deserves the biggest raise in company history, Justin- is A+ and deserves a raise and his own office, with a drink machine and snack machine. Tom Wing- Who is A+ and deserves a raise, and is an amazingly funny guy to banter with William- He moved stores but he was a hilarious A+ raise deserving son of a gun Terrance- The coolest, chillest, nicest guy who is A+ and deserves a raise. Give these guys a raise, basically. They're worth their own weight in gold. I've been using RAC for close to 5 hears through them. Put it this way: These...
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