ESSENTIALS VAPE | KRATOM | CBD | SMOKE SHOP — Local services in Davenport

I came here due to getting an old vape at Brady mart.. the lady at Brady mart referred me over to this location because the particular vape I purchased were all old and leaking, I went to essentials to grab a new vape and the lady was not friendly at all! She did not greet me just in a skidish way asked “can I help you” Being a store manager for a well known retail store, I was instantly unimpressed. The lack of customer service this young lady had with me and I’m sure with others was so unprofessional! I asked questions to engage in conversation I tried to get her to have but she was not interested. This was a very uncomfortable 10 minutes. 2 other customers came In and I had to transfer money over so I told her she could help them while I did my transfer. She just looked at the 2 girls and with no emotion asked what they wanted. These girls, did not look of age and were not asked for ID. After they left I did my transaction since I talked myself into trying a strawberry ice in addition. Since I wasn’t asked if I wanted the receipt I asked if she would like me to try both of them there, and with a annoyed response of “ I mean if you want to make sure they are good” I tried them quickly and got the heck out of there because at this time I’m fuming inside at the approach and customer service I just received. Hopefully this gets resolved and even if there is no store policy as to how you greet every single customer who walks thru that door, as the owner and DM I would hope you would make a exception and expect your employees to have some sort of fun interaction with your clients. Unfortunately, I will never go back to this...

super shady, i recieved order confirmation & two weeks go by, still no order shipped confirmation. so i reach out, no answer. i went through just about every possible way available to contact them, & nothing. finally i get a response on their facebook after a few days and they proceed to tell me they have cancelled all orders due to "proccessing department issues" i never got any kind of update like that. my order still didnt say cancelled nor refunded, and they start tellin me "maybe to make things easier you can just dispute it with your bank for the refund" to me that just sounds like just ask your bank for the money, while they go ahead and keep what i already paid them. they then told me i can go ahead and place a new order right away (before my order said cancelled) so i asked them why would i have to place a whole new order and go through refund if you guys currently have my payment & order in place. they blocked me on facebook as soon as they noticed i wasnt exactly happy with the conversation. the order now after a few days finally says cancelled, but no refund. to me, the whole thing sounds like a quick scam to get people to pay them twice for one order, even if my bank refunds me, the principle of it all is just super scummy & shady. they...

My 10-year-old son has asked me to quit smoking for almost a year now and today I felt that it was the day to hold up to that promise I have broken obviously so many times. so one of my best friends was sending me down to a place near five points on locust and as I drove away from her house I saw this quirpky little store white brick paint, tons and tons of decals all over the windows and literally whipped a semi legal u-turn on locust. I came in and I met Caleb 💕💕💕💕 I explained to him that I am a beginner vapette 🤣🥰🤣 I have never in my life Vaped besides sharing Vapes from family members to best friends to exes and I knew exactly what I wanted and he listened and I told him I didn't want to go overly crazy because what if I didn't like it and I didn't want it too expensive cuz now a times you're to save every penny and I have never in my life felt so comfortable with someone and trusted every word that he spoke to me and as I walked out the door I didn't feel robbed I didn't feel taking advantage of I felt like I met a new friend so Caleb THANK YOU for keeping....helping me🤩🤩🤩🤩 keep FINALLY the promise to my 10 year old.. SEE YA NEXT TIME!!! ( don't worry I'll send the off the beat path friends of...