Gem City Wireless - Buy, Sell, Repair — Local services in Dayton

The worst place by far to get your phone fixed. I paid $259 for nothing but stress. I went in with a cracked screen and the first time I picked up my phone my sim card wasn't in the phone and my audio/speaker was making a weird sound. I had to drive back and wait a "quick" 39 minutes only to be told to return the next day. I come in the next day to pick up my phone and thank God the sim card is in the phone and the speaker audio is okay but the camera doesn't work. The camera app refuses to open. I ask for a refund of $100 because I've wasted my time coming to this shady part of town three times now but with unsatisfactory results. The dude named Jeremiah or something says that's not possible and that I should wait an hour (when he's obviously in the back room) for him to fix the phone. If after reading my experience you want to try this place for yourself, I wish you the best of luck. Make sure to double-check that you got your simcard, your audio works fine and your...

Bought a vape and realized that it was already burnt tasting as soon as I took the first hit. Called them they said to bring it back so I went back n said that the coil was already burnt they tried to convince me it was just the “flavor” which I told him I knew it wasn’t because I’ve had the same brand and flavor and never had it taste burnt so I wanted a replacement and gave them mine with all the packaging and he said it’d have to be the same flavor fine I said can I try it first he said yes so I tried the replacement and it’s the same thing burnt tasting. Refused to let me get a different one even though I told him that whole box was prolly defective because I’ve never had that issue with this brand. $30 for something that’s not...

Fixed my phone quick which was great and they were nice to me in there. But sadly the Quality of (screens/parts) they use are not good. Was told AFTER it was fixed and paying $300, that the parts are not Apple Products and that no guarantees of everything working properly. Would not truly recommend unfortunately. The screen was replaced on my iPhone 15. The screen is constantly lagging, the brightness is definitely down from when originally brought in. And the aftermarket screen is draining the battery life...