I recently relocated to The Gem City, I had remembered my visit to this store when they were located in The Oregon District and what awesome pieces of jewelry they had, what awesome customer service I received. Therefore I was thoroughly excited to find this store located on Jefferson Street. I rushed there after work, to get up to the door and ring the buzzer which was okay, but then as I looked I discovered a lady with salt and pepper hair peering back out the window. I was in my city Bus Driver costume as I call it, so I know my appearance was at least ok. Finally the irritated lady opens the door and allowed me to enter. To make a long story short I found a unique necklace I was interested in. However she was so rude I left it there. I SHALL NEVER RETURN. ABSOLUTELY HORRIBLE...
Read moreI took a ring here for repair because it had sentimental value more so than monetary value. The shop owner explained to me that the cost to repair it and do what I needed her to do, may exceed the cost of the actual ring by several times. While I appreciated her honesty and candor I insisted that she repair it and she did a fabulous job. She also kept the cost right at the quote that she gave me in spite of the fact that it should have probably cost more. She also has a really fine selection of silver rings pendants and chains as well as different kinds of mineral stones. I am definitely going to be a...
Read moreBeen my jeweler for over 20 years when Sam Vacca had three previous locations in the Oregon District. But her attention to detail and advising her patrons on what is repairable and what is not. Most of all Sam's ethics are above cheating her customer's just to make a buck. Honesty always win out and therefore equate for long lasting customers as well as life long...
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