N.J. Diamonds — Local services in Dearborn

PLEASE BEWARE!!! During my recent visit to NJ Diamonds on April,11 2024 with the intention of purchasing gold jewelry, my experience turned out to be far less than satisfactory and regrettably disappointing. I dealt directly with one of the owner’s daughters and purchased a Van Cleef ring and a Cartier ring, which were sold to me at what I later discovered to be exorbitant prices. Upon leaving NJ Diamonds, I felt uneasy about the transaction. Driven by this instinct, I decided to do a comparative price check at several other stores I purchased from that same day. I learned that the selling price for gold that day ranged between $74 to $77 per gram, yet I had been charged over $100 per gram at NJ Diamonds. Even with the standard commission of $4 to $7 per gram included at other stores, the price I paid was still significantly higher. Additionally, I considered selling some unworn jewelry and was initially offered $2,000 by the same daughter at NJ Diamonds. Feeling skeptical, I sought quotes elsewhere and received offers of $2,140 and $2,180, confirming my suspicion that NJ Diamonds’ offer was unreasonably low. When I returned to NJ Diamonds to confront her, the responses I received were vague, with prices “starting at $85 and up a gram,” without clear justification for the higher rates. Furthermore, the gold was not even weighed in my presence before prices were quoted—a basic and essential practice in jewelry selling. Despite claiming to offer a "discount," it became evident that this was nothing more than a deceitful ploy to justify overcharging customers. My experience at NJ Diamonds serves as a cautionary tale for prospective customers. The unethical practices and blatant overpricing exhibited by this establishment are reprehensible. As a former patron, I can no longer in good conscience recommend NJ Diamonds to anyone seeking to purchase or sell gold. Only God knows how much in the past my husband has been scammed seeing as this was his go to spot. Alhamdullah we found two nearby stores that are honest God-fearing people who give honest selling and buying prices. Overall, I am deeply troubled by this experience, which felt manipulative and dishonest. I urge potential customers to be very cautious and perhaps seek multiple quotations before committing to a purchase or sale at NJ Diamonds. Trust is essential in transactions involving valuable goods like jewelry, and unfortunately, my trust was compromised during my visit to NJ Diamonds. I acknowledge my own responsibility in blindly trusting the daughter's word and failing to verify market prices and weights before making a purchase. However, this does not excuse NJ Diamonds' deceitful conduct. May this review serve as a warning to others, and may justice prevail in holding establishments like NJ Diamonds accountable for their actions. She failed to acknowledge or take accountability, nor did she offer to refund the hundreds of dollars she overcharged. May God take what’s mine from here in this world and the...

Wish I listened to all the people who told me not to waste my time here. My fiancé and I walked in and explained to the lady that I was looking for a gold wedding band. I stated my ring size and the lady immediately shut me down. She showed me only three rings and said that was all she had for my size. She then asked if I liked salt a lot and said that my fingers are too big because I eat too much salt. Nonetheless, I actually found one that I liked and asked her of the weight and cost. She then continued to ask what it was for, who was paying for it, etc. gave me a price and then kept badgering me about what I thought. Asked what time they closed because I didn’t want to make any quick decisions and although it was only 4:33, she said they closed in 10 mins, probably hoping I would settle for the ring. Grabbed my fiancé and told him let’s go. Definitely will not return...

I can see why you guys have 3.7 stars, my wife bought me a gift from this location and the gentleman who sold her the gift told her if your husband didn't like the gift you can return it, we weren't planning on returning anything, so my wife went to the store to see something diffrent and did not like the jewelry they have then the same guy who sold her the gift said, we are receiving new shipment tomorrow, so we called next day and they said come tomorrow and see the new jewelry that we have, my wife just left from there and told me the lady was so rude to her. And was telling her why don't return anything and called her boss/mom or something and was yelling at her for telling us that we can return the product, stay away from this store. Very...