Princess Jewelry Design Inc. — Local services in Dearborn

I visited Princess Jewelry on Schaefer Street in Dearborn around 3:20 PM, just 20 minutes after they opened. I approached a worker for assistance and was told he would help me once he finished with the current customers. However, after finishing, he was directed by another worker to assist someone else while the first worker handled the cash register.

I waited patiently until 3:55 PM, but the same scenario repeated, with the worker being sent to assist another customer before me. During this time, another older lady loudly complained about the wait, even though she arrived after me. She was immediately helped, while I continued to wait.

As someone who frequently shops here and has spent considerable money, this experience was both upsetting and disrespectful. It's frustrating to see patience being overlooked in favor of those who are loud and impatient. I strongly suggest that Princess Jewelry implement a number system to ensure customers are served in the order they arrive, rather than catering to the loudest voices. This would provide a fairer and more respectful experience for...

يشترون الذهب بثلث سعره في السوق وهذا يعتبر تحايل ونصب على العملاء

Your claim is incorrect, sir. I called your store directly and inquired about the price at which you buy gold. I was told it falls between $46 and $48 — which is nearly half of the amount you stated you pay. I mentioned that this pricing seemed unreasonable, and the representative insisted these were your store’s prices. I then asked how much you sell 21-karat gold for, and she informed me it’s between $120 and $128 — roughly a third of your buying price.

I am not making false accusations; this information came directly from your store. Now you are denying it. I hope we can maintain greater transparency and credibility in our transactions and communication...

I used to get all of my gold from here. I’m not going to lie, I have never had an issue until yesterday. I went in looking for engagement rings and a female helped us. We had a hard time finding my size. She wanted to find out if they had other sizes so she went to ask one of her coworkers (a younger male) and he said, without even looking up, “we don’t have any other rings. If they don’t like it they can leave”. the poor female looked so embarrassed and apologized on his behalf but I just couldn’t believe he spoke about a customer like that!! Safe to say I will never be coming back here again just because of that comment. So...