This Rx team at the Emory Village CVS store on 1554 North Decatur Rd has always done a great job. The number one thing CVS can do to improve is retain this Rx team.
There are a few shoutouts from today’s experience.
Marie, Tina and Xenobia. They are always rockstars.
Xenobia has always been especially nice to everyone.
In business there’s a war for talent. In the Pharmacy space it’s even more intense.
Recognize, Reward and Retain this team. Quality people that drive customer satisfaction are worth their weight in Gold. I am certain in your company you have reviews that are the polar opposite of mine. I am also sure to some extent your employees relate to some of this feedback. It works both ways. Please retain people that know how to deliver a consistently excellent...
Read moreParking is tight. The poor employees were overwhelmed when I was there, but eventually got to help everyone. Took some time to get my photos, but that's what happens when you're short staffed. Fix the parking, hire a few more people to full out your daytime shifts, and this could be a nice cvs. Fine in a...
Read moreAfter being told on the phone system that my prescription would be ready by 3:00 pm yesterday, it was not ready when I showed up at 11:30 am today - in a hurry on my way to an appointment. I did not have time to wait for it to be prepared at that time and had to make another trip to the store...
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