Panera Bread

It's not the best place to eat. Prices are ridiculous! I ordered a bowl if chicken noodle soup in a bread bowl, a grilled cheese sandwich & small drink. It also came w/ a fruit cup. I, also ordered a scone bc I wanted to know what they treated like. Very delicious. My husband ordered roughly the same thing, except a different soup & no grilled cheese & no fruit cup. They were out of chips & when we recieved our order, no one said anything about our meal & having to replace things or change our order bc they were out of products. We sit down to eat after we cleaned off a table. I didn't like the choices of drinks they had. We finally found some tea(I can't drink tea bc it will dehydrate me), bc they had all these juices that were nasty when you tasted them. Who wants to drink a flower? I love the hibiscus. I have a tattoo of a hibiscus on my shoulder, but I don't want to drink it. I did end up pouring the tea out & finding some lemonade guava mix. It was ok. I was very glad to get back to my drink in the car. Anyways... back to our order... My husband brought over our food & I noticed something wasn't quite right w/ it. I went up & tried speaking w/ someone. I had one employee just walk by me & ignore me completely. Our cashier who took our order was busy taking orders, but once she was free, I tried soaking w/ her but she directed me to this lady behind this very tall wall. I'm short, so the wall was uncomfortably tall for me. I told the lady about our order & she spoke to me, as she was still working on getting other people's food out. Come to find out, they had changed our order. They were out of the bread bowls, so she put our soups into a regular bowl & just gave us an extra piece of bread to compensate. I was not happy at all. Then bc my soup was cold, I asked her if she would warm up my soup & she pointed me to this microwave across from her, which was extremely difficult to operate. They had it fixed where only 4 buttons worked & you couldn't put in a time. You had to pick between the 1 & 2 buttons. I had to get the cashier to help me w/ the microwave(she couldn't figure it out either), but she did try to help me & after a few minutes, we did get it to work & warm up my soup, just a bit. I think the heating element is going out on their microwave. I tried heating up me bread, my grilled cheese, my soup & it was barely warm & the lady behind that tall wall wouldn't warm it up for me. My husband & I then made the choice that we wouldn't return to Panera Bread, especially this one. I gave it 3 stars & an it's okay bc of the nice cashier & the scone. The cashier warmed up my scone before placing it on the box. For 2 people top eat there (we ordered cheap), our bill was $40. I could have gotten a lot more food & healthy food for that matter for $40, but for that moment I couldn't eat anything except soup bc I was traveling home from having surgery & one of the rules was for me to have soup for the following 24 hours, so we stopped by there to eat.