UHealth Deerfield — Local services in Deerfield Beach

I'm giving these guys three stars because I had two very good technicians and I also had a reaction in the MRI and their intervention was Steller

But I can't give them more than three stars because of in hospital billing and they took advantage of me as a patient unfamiliar with what they call "in hospital billing" when I thought it would be a simple copay.

.I'm a veteran who usually gets his care from the VA but I went to um for a second opinion on SCI. I sought out Dr Barth green who is one of the best in the country and headed up the Miami project when it started a few decades ago. He remains on staff as a consultant but is no longer doing surgery

My first visit was up in Boca and was a pre-dr green intake procedure..it was a $25 copay. That was it

Next step was an MRI and and x-ray at Deerfield. Once again i paid my $25 copay. But then I get a $900 bill. UM billed me as if I were in the hospital - they call it in-hospital services. $17k was the cost just for that MRI and x-ray. UM bills Florida Blue a negotiated amount according to their contract which my Florida Blue rep said was $4k ( and not $17k) for that MRI and x-ray. I'm then responsible for 20% of that which is supposed to be $800 if you do the math . But for some reason they're billing me $900 which I need to investigate. But 17k would be cost if they were out of network That's downright criminal !

UM is now automatically giving me estimates for upcoming appointments and I just verify that with my insurance so I always know what it's going to cost me. But that first whopping charge I did not receive an estimate so I had no idea I was going to be responsible for $900! So I will likely file a complaint on this with state health services or another entity for failing to disclose

Btw if you have no insurance it would cost you $250 for an MRI at a close by radiology center near me and I believe $50 for a conventional x-ray.

it's sad to see what is probably a real good medical institution ruined by organizational greed. Suddenly I'm compassionate with insurance companies!

Point is you better BEWARE of "in hospital billing for routine outpatient services or studies" It is downright criminal for those kinds of numbers just because your office visit is actually in the hospital. I just don't know how they get away with it. So make sure you get an estimate before you visit the MD.

I'm going to have to start treating medical facilities like Banks (I bank with five institutions) where I will find competing medical organizations to give me a better price than another medical org for a...

I recently visited the UHealth at Deerfield location, and I have to say, the experience was quite disappointing. From the moment I walked in, it felt more like entering a public health facility than a University of Miami healthcare center.

The first red flag was the phone call I received prior to my appointment. Despite confirming my appointment multiple times via their text system, I was still called and asked if I was going to show up. When I explained that I had already confirmed, the person on the phone became upset, citing an accident as the reason for the call. The tone was condescending, as if I were a child who needed constant reminders.

Upon arrival, the check-in process was equally frustrating. The nurse checking me in had a noticeable scowl on her face, and any attempts to be pleasant only seemed to make her mood worse. There was a complete lack of empathy and professionalism, which is not what I expected from a University of Miami facility.

Overall, my visit to UHealth at Deerfield left much to be desired. The lack of empathy and unprofessional behavior from the staff made the experience unpleasant and frustrating. I hope that the facility takes steps to improve their customer service and provide a more welcoming environment for patients...

If you are a new patient, they won't tell you (until you take a day off of work and show up at the clinic) that they charge a facility fee and a physician fee on top of your insurance deductible. Most insurance plans wont cover these fees. The clinic also can't tell you how much these fees will total until the doctor sees you except that it can range from $100 to $300 or more, depending on what the doctor says. This kind of information needs to be disclosed when new patients are booking appointments, Uhealth!

I don't know about your typical patient, but I don't have $100-$300 or more to throw around everytime I...