ZIAMOND IS THE BEST! I have had 2 experiences with their rings, an Eternity band and a 3 stone ring. My first awesome experience was a cleaning issue with my 3 stone ring that must have had some kind of grease under the main stone that casted a shadow. I could not get it cleaned and it was very visible to me atleast. This happened years ago. I called them..they immediately sent me the info to take care of the problem and what to do. I sent it back with the instructions. After sending the 3 stone back to be cleaned they also informed me...my prongs needed to be re-tipped. They cleaned all 3 stones to perfection and re-tipped what needed to be done, which I believe was the whole ring (wearing it everyday). My second experience with the same 2 rings, was a heart breaker. I was electrocuted Dec 1st 2023..of course with all my ZIAMOND jewelry on.. i decided to clean the front porch lite without turning off the lite.Stupid on my part. Again, not believing this and being electrocuted, and falling 4 ft actually made my ETERNITY band OVAL.YES OVAL. AGAIN I called heart broken, i told them my situation and asked if they could fix it, check the stones, prongs and make it round again. I also asked if i could send my 3 STONE back as well to be checked too. Come to find out I had loosened the baggetts on the ETERNITY BAND and the tips needed to be re-tipped...My 3-stone ring also had been damaged and needed to be re-tipped as well, and had damaged the main stone. It needed to be replaced from the electrocution and being worn side by side wasn't the best idea on my part. ZIAMOND was more than willing to help with my broken heart, sent me the info immediately to send back to them....when the 2 rings arrived back they were beautiful. They fixed everything and both rings were good as new. Brilliant, fixed and beautiful. I have ordered many items from them. Earrings, necklace to match center stone on 3-stone ring, a 7ct diamond bracelet, more than 21 cts in total. ALL of their jewelry looks brand new that has been ordered many yrs ago. THEIR CUSTOMER SERVICE IS BEYOND REPROACH AND SURPURB. I never thought i could get these 2 pieces fixed after being bought for my engagement. I WOULD NEVER BUY FROM ANYONE ELSE WITH THEIR CUSTOMER SERVICE BEING THE BEST THERE IS. THANK YOU ZIAMOND FOR YOUR CARE AND CONCERN IN EVERY SITUATION THAT I'VE HAD. I can't say enough good about the company and have been looking for more of your jewelry products. THANKS BUNCHES ZIAMOND, THE BEST OUT THEIR FOR PRODUCTS AND SURPURB CUSTOMER SERVICE. Thank you so much! ...
Read moreI’ve been a customer of Ziamond for some years now. I wanted a ring that would look similar to my 4 carat princess cut solitaire diamond so I could wear on vacation and put my real ring in the safe deposit box. At first I’m not gonna lie, I was hesitant...spending a few thousand dollars on a custom ring, without seeing it, without feeling it, without being able to return it, was NOT something I would normally do. But the price was right, the customer service agent Kim was crazy responsive, amazing, quick to answer my questions, sent me pics to make sure of what I was asking of them to make and she made me feel good to take the plunge again. I lost my first one that was made for me about 10 years ago on vacation. I loved it and wanted one exactly like it but I wasn’t sure I could get it made again like I wanted it. Wrong! Less than 2 weeks later I was in possession of a ring that is as beautiful as I had hoped for, and certainly more beautiful than I expected. I will tell all my friends and family about Ziamond. I hope all of them get Kim as she’s the reason I’m still and will continue to be a loyal customer. Thanks for employing such amazing person like her.Give her a raise. She...
Read moreWe found Ziamond just in time.........we experienced a loss of my wife’s most favorite possession.......her Engagement and wedding ring. When I purchased the original ring, I was younger, successfully employed and money wasn’t an object. But now at a much later period in our life, retired, and not as wealthy. However, as I began talking to the folks in Florida at Ziamonds, they were able to duplicatej a very custom made piece to replace my wife’s favorite position.........and I surprised her with what she thought was the original rings. thank you team. Weeks later before Christmas, the team found a beautiful pair of earrings for her..........know you guys are my personal shoppers...
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