Universal Hair Salon & CMR Cosmetics — Local services in Deerfield Beach

I am new to this area and wanted to find a local salon for my hair services. This salon is only .5 miles from my house so I chose it for its location and excellent reviews. It was a huge disappointment and a rather expensive one too. I was quoted a price when I booked and I specifically restated the quoted price to make sure we were clear on what she had said. After the full head of highlights was done (yellow and brassy with 1” roots on top-especially after discussing I had wanted to transition into my natural gray)the price was then $35 more than her original quote when I was asked to pay. She blamed it on her accent. Not true, as I purposely restated the original quote to make sure I had understood. When she tried to make good on the error the owner of the salon refused to honor the quoted price. My hair looked like it had been highlighted weeks ago with an inch of roots grown out on top. When I got home my husband told me my hair looked better before I went to the salon. Truth! Not fabricated exaggeration. $250 dollars out of my pocket and far from what I had asked and paid for. I went to Sally Beauty and (as recommended by the sales associate) purchased a Wella toner 018 and had to fix my own hair. And, btw, it looks so much better than the hair color that I left with from that salon. Perhaps they are better at their other services offered but I will not return. They charged a premium price for less than premium service and results. A very disappointing experience.

SUNY did my hair. Celia, I tried to get an appointment with you since all the reviews praise your work but SUNY booked me with her. She was very nice but I was not happy with the results. I WAS there for 4+ hours. That is my maiden name...

I have been going to Celia and the rest of the stylists at Universal Hair Salon for almost 7 years now! After moving from South Florida to Washington D.C. 3 years ago, I was forced to find a new salon in DC for my keratin treatment. I've found that no place can compare in quality or price, and find that I now plan my visits home to Florida to align with my hair appointments...or maybe it's vice versa. The keratin treatment leaves my hair smooth, straight, and looking healthy and replenished. And my hair is naturally very very curly.

Celia pays so much attention to detail and makes sure every strand of hair is in place. I feel like anywhere else I've ever gone I'm always dissatisfied with a section of my hair or how quickly it may wash out, but never here. Every piece of the hair is perfectly straightened and it's still looking great 3 months in. I find the keratin treatment lasts 3-4 months for me.

I've watched over the years as the salon has installed all the fans, vents, and equipment to make the keratin treatment a safe process. I've also seen the process go from taking many hours when I first started getting my hair treated, to now often being in and out in less than 2 hours. I typically book my appointments many weeks in advance since I know when I'll be down in Florida, but most recently I had to book one with just a few days notice, and they were extremely accommodating and opened early for me.

Going from curly hair to straight hair has been a lifestyle change for me, as I no longer have to think so much about my sports or gym schedule. Once I discovered Celia, Universal Hair Salon, and their keratin treatments, I've always thought it was some of the best money...

BEWARE. stay far far away from this salon. Richard did my blonde 3 times and absolutely fried and destroyed my hair to where it was almost unrepairable. The first couple times I could not see the damage because it was on the very top of my head and the back. Then it got to the point where my hair was falling out I messaged his salon account on Instagram and told him -he had me come in to look at it. I sat in the chair while him and the other employees all stared at the tufts of hair and hair falling out and continued to speak in Portuguese, which they knew I did not understand for a very long time all while making disgusted faces and looking very concerned he then told me there was nothing he could do at the moment, but he would help me restore my hair in a couple weeks. No apology or anything. I left and messaged him asking if we could make that appointment to try and salvage my hair and he would not respond and continued to ignore my messages. He completely destroyed my hair, and then completely ghosted after promising to help fix the damage. Thank god I found an honest salon after who has helped fix my hair and the damage. This salon is very dishonest, unethical and not good with hair. Please do not make the same mistake i did by...