Tea Ace Hardware and Rentals — Local services in Delapre Township

Worst experience I've ever had in a store. All I was wanting to do was look at the pressure washer supplies and look around a little, but they made it the most uncomfortable experience ever. From the time I entered the store to the time I left (which wasn't long) I was asked if I needed help about 10+ times. Several times by the same employees which I made clear that I didnt need help I'm just looking for now and that I will ask if I needed help. I had employees rushing around the store fallowing me to ask if I needed help which I already stated to that I didnt. I was then hovered over by one employee as if I was gonna steal something and then asked twice if I needed help with anything while they were hovering by. I wasn't sure at first if he was watching me till I noticed he was quickly changing every angle he was facing and every spot he was in just so he'll have a clear line of site with me. By the end I got so uncomfortable I just put the stuff I was gonna by back and just left. All while this was happening I only hear them ask one other person if they needed help. I don't know why they felt the need to follow me around. At first I thought they were just trying to be helpful but changed real fast and for no given reason. All I know is that I'm not coming to this location anymore. I was never made to feel this way at the Ace in...

I feel like I'm on an episode of CHEERS or FRIENDS when I enter this location! Alex and Vanessa and the rest of the staff have always made it a point to stop what they are doing, say Hi and take the time to help me find what I need. This store makes you feel welcome and noticed. As an added bonus, they carry what we need AND are local which comes in handy especially when our home projects require several trips...

Terrible ace in tea bunch of stoned out people that don't know what they are doing brought my blower in to be fixed had it over 2 months no contact from them then they wanted to leave a 40 dollar deposit I ask why it's covered by the manufacturer and proved it there reply it will make me feel better bunch of knuckle heads I have been to ace on 41st they know what they are doing...