Badcock Home Furniture & More of Delray Beach — Local services in Delray Beach

Horrible!!!!Horrible!!!! Horrible!!!! I purchased a bedroom set a few months ago. When it was delivered it had numerous scratches and the dressers were off track. They first told me it would be a while to replace after waiting over 3 months to get the set. After going back and forth a few times with them I agreed to keep it as long as they compensated me financially on the purchase. At that point I had thrown out my previous set and needed somewhere to sleep. Strike #1. Went back and purchased a washer. Everything was perfect and I had my father to pick up the washer. Decided to give Badcock one more try because the customer service inside the store is awesome (Anthony). What a HUGE mistake. Purchased a leather recliner living room set. When they delivered it as they took it out the box it had a rip in the back. I explained to them I did NOT want that sofa. They offered me $60 (what a huge slap in the face when I was paying thousands of dollars for it). I told them absolutely not. They then told me they would replace it on the following Tuesday and I could keep it until then. I was still unhappy and asked for compensation for my inconvenience. They again offered $60 credit. Ok cool. Tuesday came and they had the NERVE to send someone to repair the sofa not replace it. I told them I didn't purchase a repaired sofa I purchased a new one and that's what I want..... Then they told the tech guy it was the arm rest when clearly it was a rip in the back. So as of today I still don't have my furniture, I have to wait for them to resend someone (I took a day off of work to wait for them since they can only give you a time frame) and I can't seem to get anyone on the line at customer service.... Then they want a payment.......... ABSOLUTELY NOT!!!!!!!!!!!!!!!!!!! I will pay when I get my furniture or they can come pick...

Badcock Home Furniture began in 1904 when Henry Stanhope Badcock, an immigrant from England, started his first store in Mulberry Florida.

In 1920, Wogan, Henry’s son, bought the Mulberry store from his father. Business grew and prospered until 1928 with the land boom/bust. It became very difficult to sell the merchandise Wogan had on hand. It was during this time that he developed the concept of the Dealer operation. He initially put merchandise on consignment in various stores throughout central Florida and agreed to share the proceeds if and when the merchandise was sold. He began selling merchandise through route salesmen who used small trucks to travel designated routes and sell to customers on credit, collecting on...

Wonderful prices for nice furniture, great delivery guys too. I shopped other big name furniture stores and the prices were more reasonable here. We are very happy with the service. No sales people crowded us and no one tried to be pushy or pressure us. It was a great atmosphere where staff gives you space to think and explore. The other big name places suffocate you, but not here at this store. I really recommend this store, we are very Happy! We bought a recliner and sofa recliner, not electric. Great experience and best prices. BTW, even their coffee tables are hundreds...