My experience with Our Boat House has been unequivocally the worst I have ever experienced. After months of shipping delays the bed I ordered arrived severely damaged. Numerous attempts to contact the company went unanswered. The one time I spoke to someone, they said the bed was scheduled to be picked up. Nobody called. Nobody showed up. It has been weeks of stress and drama. Do not order from this company. They have no standards, no customer service, and absolutely do not stand by their products. I am not entirely sure it isn’t a scam. It is the most disappointing shopping experience I have ever had. Please learn from my miserable experience and save yourself the headache, the expense and...
Read moreMy wife and I stopped in this past Sunday afternoon to Our Boathouse. Neither of the young ladies "working" there were able to get up to greet us as we walked in. I guess whatever they were doing on the cellphones were of a higher priority. Not a "may we help you?" "Looking for anything in particular?" Couldn't show enough interest in a customer to get up from their seats. For the record, we have been in our Boca Raton condo for nearly a year and we have spent thousands of dollars at Our Boathouse. We won't be spending...
Read moreThese folks are crooks and prejudice Christine is the biggest lier and crook! They hired us to do work for their company to do their showroom after given direct instruction to tear down a ceiling fixture the own came and Christine lied and said she never told use to take it down! I’m military I know how to follow orders so she let us go and didn’t pay us what was owed! They are crooks and no one should deal with them! Their products are over priced and inferior in quality go to Haverty’s or Baer you will not...
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