Spirit Halloween — Local services in Delray Beach

Store was well stocked, but the manager was extremely rude when she was asked about the return/exchange policy and stated it was on the receipt. I hadn’t even purchased anything yet and she was extremely condescending just by being asked a few questions. Apparently the stores policy is different from online. Watch the return policy, they already do not allow refunds just exchanges until the 23rd, otherwise your out of luck and are stuck with what you purchased with this store once they take your money. I decided to order the same costume from Amazon, same prices, same options, but at least Amazon stands by their sales, and will honor refunds and exchanges if needed, so that location just lost a sale and any future business from us. I learned my lesson and will save my gas and time and order from...

I ordered a ring master online and it stopped working the return policy says they will only return it before the 23rd of October and in a box and able to re sale that's such a stupid policy cause you need to open it and build it and it stopped working 2 days ago literally before Halloween and now we can not use it they don't even give you a store credit and of course its been used and built you have cheap quality products and this ring master was not cheap at all over $100 do not buy at spirit halloween they hustle you and the quality of the products suck for the money you pay ill stick to Home Depot or even Lowes they actually honor their products and if it breaks they atleast give you store credit as long as you have...

So I purchase a nice flight army suit and get couple of accessories like two patches and a medallion with Top Gun…. I get to pay at the counter and after 20 min the poor lady at the check out is on the phone w the manager ( who should be here actually) they can’t really give me a reason but the accessories are ( let me recall) 🤔 recalled, not safe, can’t be sold, I’m sorry but I don’t know why we can’t have them ….. are u serious??? This place has more issues then an Italian magazine stand , but bad ones. Thanks for the spirit you got me into, successful...