This is for boost as a whole not this store location.
You advertise unlimited data. But it throttles so low you can't use it at all. That's not unlimited that's false advertising and that's illegal. I'm going to be contacting you about it personally soon. I spent money for unlimited and after it throttles It says network failure. So it's not unlimited at all. Lucky I have a unlocked phone so I can change providers without needing another phone. Basically I'm going back to at&t.
Now boost is trying to charge my card under auto pay I didn't turn it on either and I don't have boost and can't get to my account to cancel it...
Read moreCarmen is awesome. Very friendly & efficient. My husband and I had to travel(1hr 15min)from OK to her location because we didn't have a Boost in our town. We needed new phones and she only had 1 sim card. She told us UPS would be delivering sometime that day. We said we would grab some lunch and come back. She text me a bit later and said she would go across town to meet UPS driver and get the cards needed. Then text me when she got back. We got our new phones, set them up and we were on our way back to OK. Carmen went above and beyond for...
Read moreUsed to live this company till I moved towns went to a site in sherman and got the worst service ever store was good looking but the manager there was acting like a ghetto thug the worst service and professionalism made me feel like it was time to leave when though I was with this service for 10 years but if I can't get what I pay for and get the service I always had guess it's not the service...
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