Horrible experience!! I had scheduled my test at 3:00PM and my test had not started until 3:10PM. To begin with, the inspector, Sam, first asked me to go to second car (I used their vehicle) and the car was parked in the middle of the parking lot. I looked at him and he could have indicated but he said go to the second car. Anyway I was finally able to figure out the car. He sat inside while I was adjusting my mirrors and seat position. He started rushing by asking to start the car and telling me that he will test my maneuver which he did not! He asked me to turn left and go right. So I turned on my left indicators/blinkers and started going in reverse. He asked me to park back and said "I asked you to turn left and go right" and I did the same thing again. Then he said "Okay now turn right and go left" and we finally came out of parking spot. I went to the main road and went inside the neighborhood where he asked me to "pull beside a car". I was already a little ahead so I stopped and turned my emergency lights on. He got furious and said "I asked you to pull beside the car, not stop" and he was so anguished that he started HITTING THE DASHBOARD AREA IN FRONT OF HIM with his notepad which had cheat sheet. He hit it three times and at that time all I wanted was to get out of the car ASAP. But I had to keep following his directions as I did not have any other option. He asked me to parallel park on the street between cars. I started by showing my right blinkers and I had just started when he said drive straight and marked something on the cheat sheet. We were already on our way back after all this. I could see that he had already made his mind to not let me pass for whatever personal reasons. I stopped at STOP signal and he said he did not feel the jerk so accused me of not stopping completely. I did cross the speed limit after all this by 1MPH (got to 31 where it was 30) and accept that was a mistake on my part. But after going through all this, I am blessed to come out of it harmless. Honestly, he was not testing my driving skills! That I can say for sure! I Don't know what was the issue but I would not want anyone to go through what I went yesterday specially if you are not a citizen or a woman. It was a HORRIBLE HORRIBLE experience with such vague instructions. I would have given it a 0 star if that was an option since they were not professional throughout the whole process of booking and testing. I would suggest going to other driving schools close to Denton. What a complete waste of time and...
   Read moreI scheduled a driving test with this school and wasn't informed about any documents they would require before administering the test. I got there on the scheduled date and I was told I did not have documentation so I drove back home to get the paperwork. When I returned, they told me it wasn't the right paperwork and so they made me reschedule. I went back home and provided what they asked for only for me to return the following week for them to tell me there were two versions of the class I took and I took the wrong one. I went there a total of four times to schedule ONE test. When I expressed that it was unfair for them to give me the run around instead of giving clear instructions, a man sitting behind the counter proceeded to ask me how old I was and that I should "know these things". This is my first time going through this process and this is why I am paying them and taking driving classes with them. He began to yell at me and told me to get out of the premises after ordering the receptionist to return my money to me. In his words, "give her her money she can go take the test elsewhere". The utter disregard for people's time, and effort, the refusal to admit fault when they make a mistake and the disrespectful way this man talked to me. I see a pattern of them providing poor customer service to people of color here. International students keep complaining and as an international student myself, I've had my own awful experience with them. Please look elsewhere and save yourself an encounter with these horrible people.
Your response here is a blatant lie. For one, I did not arrive late AT ALL to my first test. On the second scheduled date, I called to reschedule, but no one would pick the phone AND you don't have a voicemail set up. I also came by that Sunday after trying to call and you all were closed. And for the record, you did not clarify which Impact certificate I was to bring and when I tried to mention this you yelled at me and practically threw my refund at me and asked me to leave. In addition to being horrible communicators, you...
   Read moreHello i am writing a review because i have had 2 horrible encounters at this school. I went to take my road test on Friday, April 11th and Thursday April 24th and i failed almost immediately both time, was yelled at and had the wheel yanked out of my control. After reading multiple reviews with the same experience and being stopped at the same residential intersection by the SAME instructor..
I chose this driving school because i though it was great that they offered the road test to all even if you are not one of their students and they provide a car which the DMV does not offer and being a college student with no car and having experience driving this was convenient or so i thought even though it was way more expensive than going to the DMV thinking back now i wish i would saved my time and money. The instructor i had both times ( i donât know his name but he is a large white man) seemed irritated both times, passive aggressive, when i got to the intersection yelled at me to go despite cars coming and when i frantically did he grabbed the wheel and took over. this happened both times. I ofc will not be back but i truly do not advice anyone come here maybe itâs different for their actual students but i've seen multiple reviews with the same thing experience and thought i should share a recent experience! 0/10
I also want to say i completely understand the importance and seriousness of driving, you are not only putting others at risk but also yourself but yelling and yanking the wheel out of someoneâs hand and yelling at them to go while waiting for cars to pass in a intersection is something you wouldnât even do to a driver with 15+ years of experience! itâs important to remember these people that are taking this road test are already nervous as hell no need to try and go out your way to be...
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