Went in last Friday and got a shellac manicure and Phuong the manicure lady did my manicure and it was horrible the polish peels right off here and starts to crack and break 15 minute paint and manicure. They rush through the customers so I suggest if they are busy you walk out. I tried to tell them what happened and Phuong thought it was ok to get up and tell me what I did wrong very rudely ! I wasn't asking for a discount or anything just told them if I'm going to pay that much I would like the polish to last longer. I come here every two weeks and probably won't return now due to the rudeness of the employees this time. Came in to have them paint my nail with shellac today and get it fixed from last week Vy did them today and they look kinda crappy they didn't paint the nail fully and rushed me out again when they weren't that busy this time. I don't think they liked that I complained about the job they did last week but if I get a manicure I expect it to take longer then 15 minutes and the paint to last longer then 6 days. They dont like when you pay with card and rudely ask for more in tips !!
I will be taking my business down the street to...
Read moreLet’s start by saying that I have never got my nails done in the USA before, so maybe I don’t know what to ask for . I called and made an appointment for 3:00, they got a bit busy and didn’t start my nails until almost 4, no big deal. I told them I wanted a complete set rounded in the edges and I chose the color. The end result was ( what I can only describe as) bumpy thick nail that made me feel like I had a elderly witch hand. Maybe I was supposed to ask to have a thin layer? I don’t know, but I left there pretty sad with the results and since I don’t know their names I cannot tell which lady was the one that helped me. Also, nothing was done to my cuticles, no cutting, using any cream to reduce, nothing. The whole experience was a bit weird for me because I used to always chat with the lady doing my nails in Brasil, so ir was strange for me that the people doing the work would talk on their phones or with each other while doing the nails, but again it might just be me not knowing what to expect and having unrealistic expectations. I also got my eyebrows done, and they did a great job,...
Read moreI called and asked if they could do a fiberglass mesh repair on a split nail. The woman said I would have to come in for her to see the split. Only after I showed up, did she say "they don't do silk or fiberglass" and she talked me into doing a powder gel, I explained that as a musician, I use my fingers and need my nails to be strong. She basically ignored me saying she has a lot of customers that have my problem. Then she proceeded to roughly dremel file my entire nail, further damaging and weakening it, and then put a thick layer of powder on it. It lasted a week before the split went through the gel. After taking the gel off, I noticed the split was worse, and my nail even more weakened. I ended up going to Sally and buying a fiberglass repair kit and doing the repair myself. It is MUCH better and stronger now than whatever she did to it. The old 'if you want something done right, you gotta do it yourself" adage definitely applies here. Do not go here if you need...
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