Chico's — Local services in Denville

I brought back a shirt in January to return and was told it was outside the normal policy dates of 60 days and they wouldn’t even give me store credit. I got this shirt for Christmas. Now I have a shirt I can not wear and my Grandmother paid $55 for. I spoke with Chico’s customer service and they sent my complaint to the wrong store. However that store said they would take back my shirt and give me store credit, but the store was too far away from me. It seems other stores have no problem helping me and being...

Literally just ignored at the counter for about ten minutes. Workers walked passed me at least three times while I was standing there. Didn’t greet me, tell me they will be with me shortly. Just acted like I was invisible. I understand being short staffed but just ignoring someone there for service really frustrated me. They were being super attentive to the other customers in the store which made being ignored...

Call to check the closing times. I went in at 5:15 and one of the sales clerks rudely yelled,”we’re closing.” I said,”you should change your hours online.” She said,”we can’t, corporate, we have Covid hours now.” Another sales person was very nice and tried to help me. I tried on something I had come to buy, but it was too big So...