Crossroads Antique Mall — Local services in Derry Township

I am adding this little adendum because I still like this place but apparently they don't appreciate an honest review because I looked for their sales info to come in the mail but they didn't appreciate what I wrote and they didn't bother to send one to me. So i decided if they were going to behave in such a manner that they obviously didn't want my business. And that's a shame because I did love shopping there and I did spend a lot there but i guess I will just shop at their many competitors instead. Really enjoyed my experience there! Limitless amounts of antiques....no matter what you collect or are even remotely interested in, this place will most likely have it! They were having a biannual sale and there were a LOT of great deals! Unfortunately for me, being disabled my budget is very limited 😕 and I had never really shopped through their entire building before so I was forced to remove some of the items I had chosen. As you pick items, their staff will take it to the register and hold it until you are done shopping. And I was unaware that they add your items together and a staff member had already added them on the register but I didn't realize that until they told me. And they were pretty busy. Had i known their policy, i would have asked them to hold off on adding them. And quite frankly I will admit that they were pretty busy. But I do feel that the staffer could have been a little nicer and understood that I hadn't known the policy and I would have gladly let her take care of other patrons first. But instead she was pretty short and kinda mean to treat a potential return customer like that especially since I had no idea what was going on. And while I still would like to return for some of those items I couldn't afford, I'm not sure that I wish to deal with someone who was so unpleasant. As far as the other staff, they were absolutely wonderful and very helpful especially one gentleman who took me throughout the building to show me locations of things that I was specifically looking for and I really want to thank him for that. But the call of so many awesome things in one place may be too strong...

absolutely disappointing experience as a hispanic in america, but not surprising. grandmother and i were followed around the entire time, meanwhile two white women near us werent followed around at all. every turn we were at, they’d be there. they’d stand in sections my grandma and i were at waiting until we were done. i understand theft in these places is common and they want to protect their business, but this was just uncomfortable and disgusting. at the register, we were ignored for five minutes while these two ladies were with a customer, but one of them just kept looking at us and then standing still to the customer in front of them. it’s not like she was needed with him. then, we weren’t even given a hello or how are you. i’m not even worried about the how are you, but simple acknowledgment is common sense in all parts of life. she proceeds to be snarky when asking how i was going to pay and gives me a confused look as i say “with card”. this whole experience left my grandmother disturbed as well as myself. besides the blatant racism, the store is dirty and has an off putting smell. additionally, they sell racist products which i included photos of. it doesn’t matter if this is categorized as vintage or not, it’s racist and we are well past that time period. apparently not though. i don’t even ask anything to be done to the disrespectful workers at this establishment besides maybe some training on how to treat people. this is mainly as a warning for other people of color. you’ll have a better time shopping at lancaster or lemoyne antique mall. have the day...

My fiancé and I were followed around the place the entire time by the rude old employees for the entirety of our visit. It’s really a shame because there’s a beautiful selection of antique furniture we were looking at for our new home and so many fascinating pieces of history here, but the experience was grossly overshadowed by employees standing feet away from us, deliberately locking any cabinets we looked into the second we stepped away from them, staring at us and pouncing to “offer” to place our smaller items behind the counter as soon as we picked them up. We noticed none of the other shoppers were treated this way! There were a few gorgeous Tiffany style lamps and a wooden dining table we really wanted to purchase, but decided against because we didn’t want to furnish our home with things we would associate with a memory of being grossly mistreated by the staff— presumably because we’re young and not “conventional” enough in appearance. I suppose if you’re an older, wealthy looking white person you might have a more pleasant experience, but if you would prefer to support a business run by people who aren’t judgmental and rude, I would suggest...