Parkland Medical Center — Local services in Derry

Years ago, I had my first suicide attempt and was terrified. New to the area, I followed signs to the hospital and ended up here. I signed in digitally while two RNs, who seemed more interested in gossip and nail polish, ignored me for 30 minutes in an empty waiting room. Over four hours, not a single other patient showed up. When they finally brought me in, I was placed in a room with a glass perimeter, feeling like I was in a cage. I could hear everything, including the RNs chatting loudly. They put me on an IV, but my Medic Ex was concerned because I’d swallowed strong stuff and needed Ipecac or activated charcoal instead. When she called them out, they told her to leave if she thought she could do better. We sat longer attempting to watch TV, when we overheard one RN say to someone who I also think was a nurse of some kind said “ugh, I hate patients who come in here, like such a bummer, ruin the vibe of the whole night. I don’t want to catch your chemical imbalance bc you could have stayed home and slept it off. Know what I mean?” We should’ve left, but I was introduced to the Dr of the Year, who saw my anguish, suggested mindfulness exercises while I waited for the test that would say if I did permanent internal damage and possibly in trouble, or if I got lucky. The Fearless Leader he was and the “caring and concerned” staff decided to discuss dinner options and pick based on “if I hit my goal or not.” (Just a reminder that goal was to be no longer, but they doubted my math skills and said I exaggerated the fact that I took prescription level of this pain killer, and alot of them. They would’ve known this if they even interviewed me in the first place -they didn’t.) The doctor was promising Chinese food for all if I “didn’t waste their time” and Papa Gino’s if I was “to dumb to do it properly, wow, how embarassing.” They never looked at me, feet away in my cage- nowhere to be alone even the bathroom, (they wouldn’t let me bc too many “dangers”) . Funny, for people hoping for a pupu platter more than to help a human clearly suffering, they were right on top of this. Oh and yes, they let me keep my shoe laces, mixed signals are so fun. Anyway, I was scared, confused, and hurt by total strangers. I’m known for my sharp tongue, but I was speechless. When the panic ambush let up some, I demanded discharge, citing the doctor’s inaction, and charming way he chose to motivate the staff. My partner, a medic, removed the IV, as the RN chased me after discharge to our car to lecture me like it was my fault, yet literally ink was dry. I wrote a a scathing feedback survey, but they ignored it. That place will be infamous for not stopping the most self elected unalivers and leaving with less hope than you had at arrival when you have no hope left is a “go to death free card.” It’s not like NH is short on tall land masses, dangerous bodies of water, and tough on firearm sales. 😜 (Disclaimer: I’m not in danger of harming myself or anyone else.)

I’d rather drink hot tub water after a Sigma Chi party than go there again. If you make the same mistake just wait, you’ll wish you listened. I’m still alive despite their passive-aggressive comments, which I suspect they knew I could hear. Since I ruined their teriyaki fun, I wanted to say how sorry I am that the only thing worse than working with any of them, would be being one of them. Pathetic and sad, but at least their stupidity is contained, sparing others. Wow, I’d do some real soul searching if someone felt this way about me.

Shockingly, I got no response to my survey, and saw no announced changes either. I predict the generic autobot will post some BS about contacting them, when this is approved, but even if I showed up for their “sorry, not sorry, you didn’t die” gift, it’d be Parkland Propaganda. This is American Healthcare. 75 years ago, we couldn’t wait to “treat” the mentally ill, which was basically human experimentation. But they had lobotomies and to patients I’m sure they thought at least there was an effort. The...

My boyfriend admitted himself to Parklands inpatient mental health unit & I would never suggest this hospital as a choice for myself or anyone. The staff is absolutely incompetent & seem like they received no training on how to talk to patients and visiting friends/family members. I called to schedule a visit to see my Boyfriend with his grandmother & aunt accompanying me, The not lovely at all Sharon or sharol, some older blonde lady with glasses picked up the phone, I explained it was more than one visit & she said that was fine there was not a limit . I stated it would be 3 people ( with me included ), I booked the appointment. Upon arriving my boyfriend’s brother also had come as a surprise to all of us & him. When we entered the waiting area we were greeted to not lovely sharon, who was rude & seemed irritated to simply tend to us as her job is working the front along with her coworker who didn’t even bother to get up but whisper to Sharon about visitors who are standing infront of her… visiting a loved one IN A MENTAL HEALTH UNIT . Sharon proceeded to tell me his brother COULD NOT come in with all of us even though she had stated prior there was not a set amount of visitors. Her excuse was because on the phone I said only 3 visitors coming … I told her anyone nor I knew his little 20 YEAR OLD BROTHER was coming … & we had to switch visitors about 3 times when we only have an hour and drove an hour to see him. On top of that before she even allowed his brother to go in she asked me if he was 18 when she had already stated to me on the phone earlier “everyone who comes has to be over 18” so I said of course he’s 18 if not he wouldn’t have wasted his time coming, she then continued to ask me how old he is … I for one was not sure if he’s 19-20 so I said I’m not sure 19 or 20, she replies back with attitude “19,20 which one is it?” I told her I’m not sure? I don’t know his age but I know he’s over 18 and around there and if she was going to continue asking me to ask him. After that, when I was allowed to entered before going in, I stood at the door they rolled their eyes , Sharon got up proceeded to turn around as I’m infront of the door whisper something to her coworker behind the desk who still has not gotten up this whole time , then opens the door with an attitude. Towards the end of the visit as I saw them the whole time through the window of the room WHICH WAS FAVING THEIR DESK, then talking and whispering about us my boyfriend had stated he hadent eaten because he ordered the wrong food & when he asked for chips they said they would bring it to him & he never received them. This was at around 11-12 pm ( not sure when lunch is ) and it was 6 pm & he had not eaten anything and was taking sleeping meds + starting a new prescription for his diagnosis . Before leaving I asked Sharon if she would bring him chips because he had asked & never received any & when I called they had told me I wasent allowed to bring him outside food. Sharon told me “we can go grab him some Now & proceeded to sit back down”. Once I came today to pick him up, he told me he never ate & never got his chips. He did tell me the staff today 10/7/24 was awesome & made sure he got his food , I didn’t get a name and he didn’t remember but shoutout ( ginger girl ) you’re amazing for making sure the patients are eating & happy!

Besides the staff on the last day this hospital is still a one star because the reviews I have read show the lack of accountability, patient care, employee training & EVERYTHING hospitality wise . Coming from someone who worked in multiple behavioral centers & primary care centers… you do nothing have a nice hospital when the employees make it a hell hole for patients. If you work in a mental health field you should have more knowledge on how to handle situations & talk...

i want to start off by saying if you’re struggling with mental health issues DO NOT COME HERE!!! i literally beg, ask to go somewhere else. literally hampstead, the worst rated hospital in NH. is better you will be treated with more respect then here i promise. so basically here’s my story

i don’t live in Derry anymore but they were letting me stay at clm till i got transferred to nash’s mental health service. i told my therapist i was struggling and i have bipolar 1 so i know the signs when im manic, might take awhile but i know. my therapist recommended extra support like a hospital. my therapist transferred me to my moms car and brought me to the hospital right away. right as i got there i was asked a bunch of questions i get my situation is confusing but they should’ve listened to me and believed me. they asked me why i was here etc etc. but i’m a detranstioner meaning i was a transgender male for a long time, but i was born a female. i went on testosterone, changed my name but never had any surgery’s. okay so they asked were you born as female i said i was born female, even though i said that, they said “so you had surgery to become female?” NO I WAS BORN A FEMALE! then they put on papers i was born a male. for some reason they didn’t listen to me. even though i told them five or ten times i was literally born a female. it’s dangerous cause you literally can’t go on some meds depending on the gender you were born.

the sitter was very rude to me, i did snap back. i was in a manic episode as i said, i thought everyone was against me. but genuinely it felt like she was against me. i don’t know why. she wasn’t very good and as i said very rude. nobody asked me if i wanted a blanket, tv remote, something to drink or anything how they usually r supposed to your job as a sitter? instead she seemed annoyed. i laid there with my eyes open and they said “don’t give her, her food. she’s sleeping” until the LITERAL SECURITY GUARD STUCK UP FOR ME!! instead of leaving it on a table or something. they just weren’t gonna feed me. then a nurse literally just threw a blanket on my bed because the only reason, my underwear was showing, like really??? but finally i had a good respectful nurse at the end of my stay in the er.

once i get to the pysch i was immediately treated with disrespect that morning, almost all of the staff and nurse were extremely rude to me as i was nice and respectful. but i do not let people step all over me, thats what they didn’t like lol.

i signed a 24 hour thing to get out right away even though likely i might be in manic state still, i’d rather not get help then be treated like that.

my dr and social were great tho!!

and there is a lot of freedom compared to other hospitals but i do NOT recommend.

sorry this is so long, i just really needed share my...