Edit: tried my third online order and it estimated 10-20 minutes (one item on the order) and that I would receive a text when ready. An hour later I drove up and picked up my order. No contact from them at all again. Pointed out the issue and they didnāt seem to care whatsoever. 3 for 3 on the poor online order experience.
Tried them three times so far. First time felt very rushed while they pushed us to use a kiosk we had never seen before. Made us feel old and they suggested online ordering for the future. Placed an order online that said it would be ready in @ 20min. Left home 15 minutes later and en route got a text saying my order had been cancelled with no explanation. They said they tried calling but there was no evidence of that. Third tryā¦ordered online again and waited an hour before going up there. My order had been sitting there with no contact made again. I was given a PR from 8/24 that was mediocre at best. Not impressed at all with the quality of service Iāve received, especially as a...
Ā Ā Ā Read moreBrandyn was just fantastic. He didn't make me feel rushed and was incredibly attentive. He made great suggestions. I can't say enough good things. The manager and another coworker (taller fella with his dreads pulled back) really made the experience awesome as well. The manager was so helpful with a checkout issue. He and Brandyn took the time to make sure I got all of my discounts. The other coworker was super personable as well. Learning about the stray chickens in Detroit was a treat. It was awesome to learn they have free delivery and I am in their delivery area. Could this replace The Jazz Club as my go to.......quite possibly. These guys really turned my rough week around.
Serena aka Pippi...
Ā Ā Ā Read moreJust want to give a shout out to Zachary Good. He's been my delivery driver a few times. Always makes sure to fill me in on the new deals relating to my order or not. Fast && always a friendly encounter. Also when I attend the shop in person, everybody has been wonderful, helping with my needs when im not sure what i want that day. Ascend is my favorite && only dispensary I go to in the area. They look small from the outside but they're well organized. && look way bigger on the inside. Also they're giving deals for the days the lions win! How cool is that?! This season's going to be even better...
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