Ascend Cannabis Dispensary - Detroit — Local services in Detroit

Edit: tried my third online order and it estimated 10-20 minutes (one item on the order) and that I would receive a text when ready. An hour later I drove up and picked up my order. No contact from them at all again. Pointed out the issue and they didn’t seem to care whatsoever. 3 for 3 on the poor online order experience.

Tried them three times so far. First time felt very rushed while they pushed us to use a kiosk we had never seen before. Made us feel old and they suggested online ordering for the future. Placed an order online that said it would be ready in @ 20min. Left home 15 minutes later and en route got a text saying my order had been cancelled with no explanation. They said they tried calling but there was no evidence of that. Third try…ordered online again and waited an hour before going up there. My order had been sitting there with no contact made again. I was given a PR from 8/24 that was mediocre at best. Not impressed at all with the quality of service I’ve received, especially as a...

Brandyn was just fantastic. He didn't make me feel rushed and was incredibly attentive. He made great suggestions. I can't say enough good things. The manager and another coworker (taller fella with his dreads pulled back) really made the experience awesome as well. The manager was so helpful with a checkout issue. He and Brandyn took the time to make sure I got all of my discounts. The other coworker was super personable as well. Learning about the stray chickens in Detroit was a treat. It was awesome to learn they have free delivery and I am in their delivery area. Could this replace The Jazz Club as my go to.......quite possibly. These guys really turned my rough week around.

Serena aka Pippi...

Just want to give a shout out to Zachary Good. He's been my delivery driver a few times. Always makes sure to fill me in on the new deals relating to my order or not. Fast && always a friendly encounter. Also when I attend the shop in person, everybody has been wonderful, helping with my needs when im not sure what i want that day. Ascend is my favorite && only dispensary I go to in the area. They look small from the outside but they're well organized. && look way bigger on the inside. Also they're giving deals for the days the lions win! How cool is that?! This season's going to be even better...