Cricket Wireless Authorized Retailer — Local services in Devine

Poor customer service, purchased a phone on Friday, tried to charge it over weekend and it wouldn't hold a charge. Took it back monday morning and they wanted me to use protection plan warranty but they want a deductible. I'm not gonna pay to fix a phone they knew had problems already. Tried to speak to manager and would not get them on the phone for me. The rep that was helping me was not to happy with me, like it's my fault phone wont charge, she was very rude and short with me. Now I'm stuck with a $45 dollar case and screen protector I can't use. Thanks cricket wireless Devine for the...

Y'all have the worst employees ever and y'all do not know how to talk to customers. If y'all do not like your jobs and quit. my sister went over there today and then attendant was being rude to my sister should never really happen. Y'all should talk to y'alls employees and get them all together until them how to talk to customer's!!!! You will go out of business soon!!!! Customer service of cricket is looking into...

The location is fine, the staff could use some more training on the systems and information about the things there selling as well as communication with customers, not bad just new. I'm mostly annoyed with cricket the company. There practices are deceptive and...