Lowes Family Center. — Local services in Devine

Bad Experience Don't buy Traeger grills from Ace Hardware in Devine, TX. I went against my gut and opted to buy my Traeger grill from Ace Hardware in Devine for two reasons. 1)I could ship directly to the store and have piece of mind that it wouldn't get stolen if delivered at my home. 2) I figured that I would be able to get it much quicker.

Well I guess I was wrong with both reasons. I checked the Ace website on Thursday and it showed my order was ready for pick up. I took offer the day at work so that I could drive the 45mins from my home to pick it up, bring it home, put it together, season it for a big bbq my family was having this weekend.

I decided to make a courtesy call to Ace as I was driving out there to say I was on my way. I was then told be the manager, Marca, that there was a mix up? Apparently, my Traeger was given to another customer? So Ace, what is the point of order#'s. You guys need to do more training. Someone needs to...

Myself and family, a member, visited the garden center this past Labor Day weekend and had asked for assistance having someone get a cart for us to place mulch and potting soil on it. Because we both have a disability and need assistance. We'll the cashier looking without a care of our request. Is there for a check and not the customer service. I know it shouldn't surprise me. So we went to Home Depot instead and received their help. Such an ashame should have never...

The store was okay I really don't know I wanted to look around but I didn't because while standing at the counter, to pick up an item ordered online are they still talk about it, waiting to be waited on, a rude Mexican customer butted in front of me. Maybe it's a Mexican place and I'm not one. That was my first visit there, my first impression was not good. I guess he was a HomeTown good old boy, and I'm just a poor white girl. I didn't...