United States Postal Service — Local services in Dillsburg

Like many 'small town' post offices, I find you get what you give. I regularly drop off prepaid shipments here, and find the staff helpful and friendly. I normally say something like "This is ready to go, I don't need a receipt" when dropping it, and the staff seems palpably grateful. More importantly, my stuff is -always- scanned in and tracked promptly even though I 'leave it on the counter' versus waiting in line to get it scanned. While dropping off, I often hear unreasonable customers abusing the staff, and feel bad for that. A smile and a 'thank you' goes a long way, folks. I've dealt with bigger 'suburban' post offices where the staff truly had a 'to hell with you' attitude, and this...

pathetic, "out for delivery" on a saturday means youll get it on monday or tuesday. ive had to stop the mail man because ive revived mail that day, and DIDNT receive the small yellow envelope he was holding, HOW DO YOU MISS THAT. the ppl are horrible there with horrible attitudes, and the delivery is ridiculous. dont count on your mail being delivered on time, it never is. And dont call, dont ever call, because they wont pick up. Im trying to call them right now, ive called 5 times, and it just rings and rings and rings, about 30-40 rings before is says this customer is...

Have had items that have been given from UPS sure post and transferred to Dillsburg because it's a rural region. HALF of them don't make it to us. We have to cancel orders, ask for refunds. It's so sad. My daughters dance recital is three days away, and here we are with no ballet tights. Why? Stuck at the post office...for...