Fresco y Más — Local services in Doral

Quite a difference from shopping at say a Publix than here. Staff is very indifferent vs helpful, less accomodating, , etc. Only reason I shop here occasionally is that there are certain items I find here that I can't at other supermarkets. Had a bad experience Sunday night 10/29/23 where the manager on duty would not refund/exchange 2 yogurts I had bought there on sale which said "freshness guaranteed " and it was within a few days of purchase that I was trying to exchange this with a receipt because it tasted bad as in expired although it wasn't expired. He would NOT exchange these saying it was too long after the purchase date. In Publix, for example, they've been much more accomodating in situations like these. The management here has to see the "big picture" of satisfying a client and losing in this case the less than $2 the yogurts cost me vs alienating customers and possibly losing hundreds or thousands of $ worth of future business. Hope someone will speak to this manager and that the store will be more accomodating. I left very unsatisfied with my experience, and would recommend you consider other supermarkets for your...

There is only 2 lines open and long lines. Waited to check out about 15 min. Saw a manager ask to c if they can open another register was told no. After 6 min more they open another register This is the 3tf time I come here and it's always d same. Finally reached the register to check out inquired if they have personnel issue. The answered its poor managemt/scheduling employees. Managementthinks its less busy at 730 to 800. Boy they are so wrong. They dont seem to care about people's time. To check out is the worst not to mention choices are slim.

After reading some previous reviews it seems that this has been a problem for the past year and they have done nothing to fix it. They prefer for people to get annoyed and not to come back or since sometimes it's the nearest grocery store we jmjave to bite the bullet and deal with it and the fact that fresco management team does not care about the...

We always go to buy our food in here. so we went and buy some water when we get home the water was bad smelling and it tasted horrible. the next day we go and try to return it or a least get a credit for it beacuse it was bad. we went to the customer service and they told us that we couldn't return it or a least get a credit for it. we asked for a manager, after we waited 15 minutes for the manager, he was nowhere to be found and the only person that help us was a regular employee named Ana and she told that she couldn't do anything abou it beacuse it wasn't her problem and she told us that they dont check their suplies when they come in, so we decide to leave the water in one of the shopping carts, and everybody was asking why and we just told me the truth, that every single water in the establishment was bad. In conclusion dont buy the water that this...