Unfortunately my experience has been far from what the reviews describe. My engagement ring has been in the jewelry store more than in my hand. It’s been over a month now and they haven’t give it back. So the story is that we took it for resizing which it’s not included as in the majority of jewelry stores in the states. We paid and after 2 weeks I got it however, they delivered it with scratches in both ends of the stone and I took it to the store again to claim this error and they took it to the jewelers and they said it would take 2 more weeks. Already upset by the lengthy waiting period they called to pick it up and still it has one scratch. My fiancé had to demand to speak to the owner because one lady wouldn’t want to work towards mending the ring. And now it’s been two more weeks without the ring and still NOTHING. I’m giving it 2 stars because one of the male associates was very accomadating and the owner called in the end. Nonetheless, I wouldn’t recommend the store unless they upgrade their customer service… it just shows a lack of great American standards for customer service and...
Read moreI just had to share how wonderful my visit to this jewelry store was. From the moment I walked in, the service was on another level. Chadia is an excellent salesperson super kind, professional, and truly made a difference. She made me feel right at home and helped me find exactly what I was looking for.
I also had the pleasure of meeting the owner, and it was such a joy! You can really feel the passion and love she puts into her business. I especially loved that the store is pet friendly I brought my dog Lola and they treated her with so much love. 💕
The quality of the jewelry is outstanding each piece is carefully curated, and the attention to detail is amazing. I highly recommend this place. I’ll definitely be coming back. Thank you for such a...
Read moreCame to this jewelry after my sister recommended it, I was looking for a wedding band for my wedding in Miami while staying in the Doral area. Maria took great care of me, she was extremely patient and knowledgeable, offered to clean my engagement ring for free and even though I didn’t find what I was looking for, I ended up buying this ring just because I fell in love with it. I highly recommend La Francia if you are looking for something unique and special, they have religious pendants for kids and babies too! Thanks Maria...
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