Kings Furniture & Appliances — Local services in Dothan

I have bought a fridge and a window a/c unit when my central unit went out. I think the other reviews are to harsh. When I bought my window unit the other stores had already sent what they had back b/c of change of season. The unit came with all of the accessories and had no dents or dings and was cheaper than the other stores previous products anyways. Now on to my fridge: Did a good bit of price shopping b/c like most of the people in this area I did not have a fortune to spend. I just needed your basic fride and freezer. Nothing fancy. I found one at King's was exactly what I was looking for at the price i was looking to spend. I even got to choose the color! Other than the seal on the freezer not sealing tight (which is easily replaceable but no need to as long as you push freezer closed) everything is pristrine. They even installed the auto icemaker in the freezer before it was picked up. You get what you pay for. Everybody is looking to spend nothing for the best products in the world. If you buy cheap you get cheap plain and simple. Shop around there are plenty of home improvement stores in the surrounding area. Ask alot of questions about the product. I have never had a problem with the customer service there. Everyone has been welcoming and...

I have bought multiple pieces from here. From appliances to furniture. I have been helped by Krystal and Leslie. They are very knowledgeable about the products they are selling and will stay with you the entire time you are walking around looking at products. I explain what I am looking for or needing and they show me all the products which meet what I am looking for. If they do not have what I need they will help me find what I need. The prices are worth the wait! Everyone I encountered the 4+ times I have been to the store are very pleasant. The 2 gentleman who helped me load my dishwasher were very professional and assisted me in getting my items into my car. I like the fact it is a family run business. It makes it feel personal vs going to a big box store where you are just another payment processed. I like the fact they remember who I am when I come in and greet me by name. If I could give more than 5 stars just based on the customer service and knowledge I would. I will definitely be coming back soon to get...

UPDATE: (see below)This business claims to be a Christian store but the business wouldn’t even let us use their facility. What kind of Godless people would refuse two elderly folks the use of the bathroom. We traveled from out of town to shop for new refrigerator & asked about bathroom..."No" lady told us. She said “We don’t have public bathrooms” What? I can’t even imagine such a large store as this who sells to the public doesn’t offer a restroom for customers to use. We walked out before we were finished shopping. What kind of business is this? Never again and we will NEVER recommend Kings to anyone! Headed to competition “B - - - - - N“ down the road and across the street. Spent over 2k with them. *UPDATE : received reply from store and poor excuse apparently is better then none at all. “We were NOT there in middle of the pandemic, just 2 months ago “ Sad place to shop for appliances/ furniture. Don’t waste your time/money with these folks. No...