I rented a smaller unit from this company for about 3 years. There’s a light in the unit so it helps a bit if I needed to visit my storage early in the evening. The keypad is attached to the gate which makes it not too users friendly vs other places. Rate is extremely high and increased annual. To the point I had to look for another storage in the area with more than double, possibly triple the dimensions, for 20% less than what I paid here. WOW, huge saving and more space to store my junks hahahhh… anyways thanks for your high...
Read moreI drove an hour to go the location .Both gates were out of service one the pin pad didn't work the main one was stuck halfway up. I called customer service and after I told them the location they hang up on me . Called 2 more times and they would answer and as soon as they hear my voice they would hang up again. We pay to have access to our stuff at any time in the business hours . Great prices and nice storage space but the service was horrible I had to turn around with all my...
Read moreI have used several other storage facilities in the Dover, PA area. I am currently with Prime Storage in Dover, PA. I currently have 4 units there. In comparison to the other facilities that I have dealt with in the area, Robert Ganoe is the nicest manager I have interacted with. He has excellent people skills, and he has found me additional storage for me close to my original units, when I needed the space in extremely short notice. I would give Robert and the facility a 5...
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