James Avery Artisan Jewelry — Local services in Dripping Springs

Edit/update (listed below this first review from 4 months ago). - Had a break in my necklace and afraid to lose my cross, so I called up the store, spoke to a wonderful lady named Karen and went in a few hours later to get my broken necklace replaced. The store is SO welcoming, beautiful with so much natural light. I got to meet Karen and another lady (sorry, dont remember her name but also VERY nice) helped me. Just overall, a wonderful experience and feeling so relieved that my necklace can be replaced so quickly at such an affordable price! So happy, this store opened up in our "backyard".

EDIT / update: New Necklace that I swapped out with old one (that broke 4 months ago), ALSO broke LAST MONTH (link in the middle of the chain snapped). I wear it daily (never take it off, am not "rough" with it either). Last (original) necklace was worn daily for 20 years and finally broke in 1 spot 4 months ago). Now, the "new" replacement necklace from 4 months ago breaks (and also has 3-4 links that are worn down and "about to break" (lady at store told me). I was SHOCKED and had to upgrade to a tough/thicker chain so it (hopefully) doesnt break like the last one! I am wondering if the quality on the chains have gone down or perhaps Jesus was protecting me and I was meant to have my chain break several times over the last 4 months? I guess God works in mysterious ways I suppose. Either way, all of you should get your James Avery necklaces checked out by the ladies at the store to see if your have worn areas and/or parts of your chain that are about to "break" (like mine). You can swap out your existing chains to replace the same style/size for half the price (its a pretty good deal). The ladies at the store are VERY nice, polite and...

James Avery never has a sale but they did offer a good deal on their charms. So, I gathered the three adopted granddaughters and had a shopping spree this hot afternoon. I have been coming up empty for their birthday and Christmas gifts the past year or so. Starting a charm bracelet or add on necklace is a great way for them to design their own gift. This JA store seems brand new, but the very personable and helpful store manager, Karen, said the store is actually five years old. Could have fooled me. We had Karen and her assistant Morgan"s full attention for a good part of the afternoon. The brilliantly lit glass cases, with sample charms, were so enticing, but the girls (11, 9 and 7) made wonderful decisions on their own. I hope this is a tradition that we can keep for...

Came in to look at some of the charms and other jewelry items. All of the employees were so friendly and helpful answering my questions. Then I actually had an issue with my car in the parking lot and again they were incredibly helpful. Will definitely return to this location for any of my James...