Susan Flowers — Local services in Duluth

I placed an order for expensive floral delivery over the weekend to be delivered to my spouse on Valentines Day. Upon checking my daily bank text this morning I noticed something was off. Upon further investigation I realized my floral order had been canceled WITHOUT ANY NOTIFICATION. When I contacted the woman who run's Susan Flowers and asked why my order was canceled without notification she claimed that the transaction was fraudulent. When I asked her why it came up as fraudulent she said she didn't know. When I asked her when why I didn't get a notification of the cancelation her response was that there was nothing she could do and hung up on me. When I attempted to call back thinking it could have just been a accidental phone disconnection she ignored my call. Don't bother shopping here for Valentine's day it's clear this woman isn't able to handle the orders and just starts canceling them without notification or accountability.

UPDATE IN RESPONSE TO OWNER: My payment was not declined. You received the money out of my account and REFUNDED IT, bank statements don't lie. Also there is no point in calling you when you already ignored my...

🌸 WOW!! Susan Flowers is AMAZING!! 🌸

I called around 11:00 AM hoping for a same-day delivery, and not only did they deliver in just 2 hours 🚚💨, but the arrangement was absolutely STUNNING 😍💐!

✨ The communication was fantastic ✨ The attention to detail blew me away ✨ And the pricing was super affordable 💵🎉

If you’re looking for a florist that goes above & beyond, this is THE...

She is a hidden gem! I ordered here twice now and have loved the service! Very good quality, and beautiful arrangements! I recommend placing an order ahead of time to get them just how you like it! I’ll definitely be continuing my business here! Do yourself a favor and get an...