Lover's Lane - West Dundee — Local services in Dundee Township

I absolutely loved Paulina🥰🥰 I went in there really unsure of what I wanted or what I wanted to get but Paulina walked right up to me and greeted me warmly, she asked what I was looking for or what I was interested in and I had no idea how to really answer. I was in the clothing section and just looking at options and she that she would help me look at things that she thinks I would look good on me and left them on a rack for me so there was no pressure into getting anything or even checking it out if I didn't want too. I got a couple AMAZING outfits thanks to her and then we went to the toy section and she was so well versed in every toy I was thinking about getting and as a beginner in toys she really educated me and made sure I had all the supplies I needed. She made me feel so comfortable and relaxed and by the end of it I felt super confident with what I got! PLEASE promote that girl or give her a raise I wouldn't have nearly bought half of what I bought if it wasn't...

Sales person went above and beyond but what upset me was how the Final Sale was delivered to me.Trust me I get because of the nature of the business why all Sales are final and I am not disputing that whatsoever and totally agree with the policy.It was not told to me or were there clear signs until after I paid and there was a firm red stamp on the receipt.Nothing verbally communicated,and I get making a sale,but there's a right way and a wrong way to make a sale. Now I don't trust the salesperson and will go to another location to shop.Edit:The reason this was an issue because they knew I was unsure of 1 item had I known all sales were final I would not have...

Went in with my Husband to check out some new toys, Jen was very friendly and kind from the get go, I felt like I was shopping with a friend who was more knowledgeable. I've never been more comfortable freely speaking out what I expect in the products I buy and questions that I have with more awkward products than the usual consumer may want. Anyone looking to purchase anything from Lovers Lane I HIGHLY recommend Jen!

And in case anyone is worried about covid, they sanitize between customers, temp check, and ensure customers use hand sanitizer before touching products all in all a responsible store considering our...