Here's the deal. I ordered a Candy basket for my mom, on her birthday 2 WEEKS IN ADVANCE ! Even paid and everything. July 26th rolls around, and my mother has not received her birthday delivery. I call Brantley's and ask if there is a back up, maybe just running late? The woman on the phone tells me that they don't sell candy baskets! WELL, then how did I arrange one to be sent for my mother, on your website?! She explained that their should have been an e-mail denying my purchase... which I never received! and then they tell me to call a local grocery store, and have them deliver something! and they did offer to pay for it... but the fact is... your website advertises candy basket arrangements! and if that isn't something you can actually buy... then take it off of your website!! Luckily my mom is a very...
Read moreI needed to order flowers for a funeral. Went to the funeral arrangements on the website. There was an arrangement where the price quoted on the website for the small and the medium was $10 difference showing the measurements to be identical for both. Didn't really make sense, but in my mind, if I get the exact same thing for $99 as I can get for $89, I'm going to pick the $89 arrangement. I was embarrassed when I saw the arrangement at the funeral. I would not have paid more than $50 or $60 for that arrangement. Other sites offered much more for that price, but I was trying to stick with a local shop. With tax and delivery, I paid over $100 for a vase of flowers worth much...
Read moreDid not (would not?) answer the phone on Valentine's Day! It's the biggest business day of the year for florists, but they all know that in advance -- so, they should increase employees that day. If they ran out of flowers, they should still answer the phone. Also, the website is extremely slow responding, and the stylesheets apparently do not load, leading to a broken-looking website appearance. Perhaps this store is out...
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