Durham Bookcases & Other Cool Wood Stuff — Local services in Durham

Paid for custom bookshelves that were to be completed in 10 weeks. The guy who I spoke with seems to fully understand what I wanted. After 18 weeks, I received bookshelves of hideously poor workmanship.

UPDATE: finally installing the cabinet pulls and finding more flaws. The doors are not the same size, warped, not plumb and the soft close hinges push them in past the frame. The more I look, the worse the workmanship is.

OLD PART: 4 of the doors were clearly cut too short and corrected with adding an extra piece. The stain is completely uneven. There are edges that were cut with a dull saw and the edges are torn vs. cleanly cut.

Sadly, I left them wrapped up 2 months and was disappointed when I finally saw what I had paid for. By this time, I needed the shelves so I sucked it up and kept them.

And now whenever I look at them, I don’t see the bookshelves that I’d always dreamed of, I see the poor quality that cost me...

The first order was placed in December. It was February before I heard back one way or the other after leaving them 3 or 4 voicemail messages. Even then they seemed to call back promptly after it was my husband who called and left voicemail. After they delivered the two pieces we requested in the wrong color, they said they would remedy the situation by delivering the desk in the right color. We waited another 3 weeks. They just delivered again. The new desk was rushed to completion judging by the dribbles of varnish in the bottom front, you can see where the nails were put in and are a different color, and some of the edges are unfinished. This, in contrast to the other piece which they made and we kept which is well finished and what I had expected for the price. I am disappointed in the local business I wanted to support with my money. I am never going to them again. I cannot post pictures here, but will...

Ordered a small custom bookcase from the now-closed Cary branch in January 2017. Unfortunately, the quality of what I received looked nothing like the wares that were for sale in the showroom. The back looks like it was stapled on and is buckling in places, stain is missing in spots on the back edge (see photo), and I get a splinter every time I touch the edge of the back, because it is so rough (which is why I'm posting this now, because I just got another splinter from pulling it out from the wall). Staining on the top where it is grooved is also not very good. Wish now that I had complained and tried to get...