The Ivory Road Boutique — Local services in Dyersburg

Their integrity & customer care is a solid 0!! I’ve been lied to so many times!! I made my purchase Dec 30th. 3 wks later I contacted them. Was told there was a mix up & would be shipped.Said she was crediting my order bcz of the mix up but assured me it would still ship. I’ve made contact at least 20 times via FB, calls, emails over the last 6 weeks. Even lied to me via a live sale that she’d shipped! Was told by one of their employees how they are such good Christian people who love the Lord a they definitely would make it right. Lies over & over. I was excited when I came across them a would have been a good customer. It’s a cute boutique but flat out lying to customers repeatedly, they’ll never thrive!!! Note that the response is full of more lies!! Yes they have refund bcz of mix up. NEVER did I ever talk to a manager on phone. I have screenshots of every conversation, even her lying on a live video saying she had shipped it and would send me the shipping information!! Has nothing to do with an ice storm!! This has been going on for almost 2 mths!!! It’s been one lie after another!! BEWARE OF...

I ordered a jacket for my daughter that was embroidered at the beginning of August. The sleeve was sown together so my daughter couldn't put her arm in. I was told it had to be reordered and I understood that. I told the owner I was moving. It was supposed to be shipped the 2nd week of September. Still wasn't shipped at the beginning of October. I called yesterday still dont know if the jacket has been shipped.... at this point I'd rather just have my money back and not do business with this...

We were greeted as soon as we came in. There are lots of clothes, shoes, and jewelry to choose from. So many options of sizes and colors. The clothes were very age appropriate and sectioned as such. There was a section for baby clothes and items. There was a section for wedding gifts. There was a section for men and golfing tees. I love how attentive and friendly these folks were! I highly recommend this boutique to...