Be cautious when making an appointment here. I tried to reschedule my appointment 22 hours and 15 minutes in advance, but I was met with an abrupt "OMG!" response with no further explanation. After a while, I received another message saying:
"Your appointment for a men's haircut was canceled. Your short notice makes us and our customers hurt. Nobody cancels like that."
I was taken aback by this reaction, as I was never informed of any cancellation policy at the time of booking. While I understand that small businesses value appointments, professional communication and clear policies should be standard. A simple and polite clarification of their policy would have been much more appropriate than an emotional response. I would recommend ensuring you fully understand their expectations before booking to avoid a...
Read moreYou always look like a better version of yourself after a haircut from Yuna Hair. They also make you feel warm and welcomed every time I visit. They pay attention to detail and will ask what you want but will also give their...
Read moreNicest couple ever! They do a great job with my hair and give the best recommendations to what to style for. Very efficient at their job and are just friendly people. There is no one else in Lansing that can do a better job...
Read more