Metro by T-Mobile — Local services in East Los Angeles

I went yesterday to switch over to Metro PCS. The young man who helped me tried to slam my transaction. I was planning to get 4x100. Plus activation and taxes. I was expecting to spebd about $260. When I asked how much it would be. The young man told about $560. He said I had to buy the sim cards $20 EACH. Plus activation, plus $180 in taxes plus $200 in accessories that the owner wants for transaction. Otherwise they will not give the promotion. What kind of legal business is this? I drove about 1 mile away. I went to Metro pcs corporate. Same transaction, 3 iphones one stylo 4. $160 out of the door. Do I need...

Horrible service went in to buy a new phone for my dad and I didn't realize they charged me for a phone case that I didn't request I thought the case was free with phone purchase since some stores do that, called back after I got home to ask why they charge me for a case I didn't request and they said it comes included with the phone, but no where in the store do they have a sign posted letting customers know that in order to get a phone you MUST purchase an accessory and she still laughed over the phone saying I wasn't able to get a refund!!! Ridiculous her name was Cecilia.. and she's the so called...

I love this store. it has improved a lot the last couple of years. Customer Service was great. I was greeted as i walked in. i went in a couple weeks ago on a busy Wednesday evening day and yet the girls were very calm, fast, and in a very cheerful mood. They answered my questions to the best of their Knowledge. Guided me through my Purchase and even took time to help me set all my accounts back up. i did over hear there was an issue with a payment but the girl went an extra mile and helped couple make payment through their phone. 100% will come back and...