Stateline Electronics — Local services in East Ridge

These guys were fantastic, super accommodating, and worked quickly! I came in because my laptop (that was less than a year old) stopped responding to a charge, and buying a new charger didn't help. The guys ran a diagnostic on my computer and let me know within 24 hours that it was an issue with the motherboard. They even helped me track down a replacement for my (super rare, hard to find motherboard) and offered me an AMAZING deal on it (I'm talking 50% less than market price). My laptop was still under warranty so I opted to take advantage of that instead of replacing the motherboard. But I VERY much appreciate all the effort they put in. Having a set of strong options made a situation that could be very stressful, easy instead. And they didn't charge me anything for the trouble. 10/10 experience. This will be the only computer repair shop I will visit in the future. They know their stuff and they really...

I'm a DIY warrior. I may not fully understand or have the natural talent to easily accomplish the project task at hand, but it's all about learning from experience. From time to time I realize I'm out of my depth and no amount of youtube tutorials or ChatGPT conversations will instantly change. For those times I turn to Ben at Stateline. I've been going there every now and then since Ben and I were much more youthful. Saved my 6 on a couple occasions. I can't praise his skills enough. He's literally owned and operated that shop since he was maybe in his late teens. Professional, fast turn around, 👍 👌 GREAT customer service, and knowledge database I'd love to just download Matrix style. Yet to bring him ANYTHING he wasn't willing and able to tackle. Succeeding in a week tops every time. Thanks Ben. I wish all small & large businesses operated the same way, and from what I can tell it is and has been just him....

I dropped my Mac off to have it updated to the latest OS, and to check the memory for a possible upgrade. He quoted me $45 to do this. I received a message two days later for me to call. Over the next four days I called several times but no one answered. When I finally got a call back I was told it was going to be $90 to do the job and he hadn’t checked the memory yet. I told his assistant not to do the upgrade, it was more than I wanted to pay at this time and I’d do it myself. When I went to pick up my Mac they still wanted to charge me a $27.31 diagnostic fee even though they hadn’t done anything. If he had done any diagnostics on it he would have been able to tell me how much memory was in it, or would have already loaded the new OS. I don’t know for sure if he really did anything or not but I left there not wanting to do business with him again! Very disappointing, he really seemed...